I just wanted to pass on my hear felt thank you for the fantastic service we received from Australian Hot Water. We will recommend your services and if we need plumbing work in the future we will come to you first.
Prompt service with friendly and knowledgeable staff.
Amanda LeMay
00:59 19 Jan 22
Australian Hot water were efficient and reasonably priced. The plumber was informative and the job got done the next day. I was happy with the result and I'd definitely recommend them if you need a new hot water system
Marty Dennison
04:23 15 Jan 22
Our large hot water system leaked late on a Friday afternoon. While it was clear the system needs to be replaced, no plumber would offer to do the work, let alone on the weekend. I found these guys through a google search on our current model. They immediately quoted, which was better than what others were quoting. We booked them in and they turned up as promised. It was a very hot and himid day, but no complaints and just got the job done showing me how to use the new system, leaving no mess and putting fencing back in place as well. They also took care of the 22 year old system as well. So glad we found them. I'm recommending them to you without hesitation.
Abigail Albulario-Hewes
01:00 13 Jan 22
There were rumours of a Legend and we can confirm it is true. Marcos, thank you for your professionalism and the quality of your work. Never great news to have to replace a hot water system, but we were happy with the price and appreciative of you carrying out the replacement on the same day.Highly recommend, thanks again. Rob and Abi
John Mansell
02:22 12 Jan 22
Sam Grasso
08:49 09 Jan 22
I called Australian Hot Water - Macarthur for my hot water tank, I spoke to Kevin and he came out within the hour and spotted the problem straight away.Needed a new thermostat, Kevin installed it and the problem was solved.Kevin was very professional and great to talk toVery satisfiedThank You
Kelvin Ratinon
08:38 09 Jan 22
Albie Roets
02:48 08 Jan 22
Lucia Asali
01:39 07 Jan 22
Great, friendly, knowledgeable and timely service. Highly recommend their service.
Alan Ismaj
03:39 06 Jan 22
24 hour turn around time from quote to Install. Competitive price and well mannered team. Thank you Mark, Steve and the legends (one of the owners) who helped us today.
Jessica Casey
00:11 06 Jan 22
Shane and Josh did an amazing job replacing such an old machine and fixing any unexpected problems.
Mark Davies
02:37 04 Jan 22
Arrived promptly. Polite and efficient. Kevin even relocated the new hot water tank at no extra cost. I would definitely recommend Australian hot water.
Philip KK
09:19 02 Jan 22
Wayne from AHW called back within a reasonable timeframe after leaving a message for service request.He was very knowledgeable and offered that the brand Aquamax is much the same as Rheem, just different branding.He was pretty much booked out but came by the next morning with the new electric hot water for a quick removal and installation, and tests to ensure everything is good to go.Though it may look pricey, but it's the convenience of not having to install it yourself and your cost to remove the old one.The time and effort by Wayne was impeccable. We enjoyed your service on the day.
Anne Gatt
20:27 30 Dec 21
Very fast efficient and friendly service. Will definitely recommend
Kathy Manning
11:03 30 Dec 21
Excellent service, good price, fitted me in the day before Xmas when our hot water service broke on 23/12 - can't ask for anything better than that!!
Jeff Hayes
04:15 30 Dec 21
Woke up this morning went to have a shower and no hot water. Rang a few places and due to it being christmas / new year time no answer. Rang Australian Hot Water South problem fixed on the day. Was expecting to pay a holiday premium on the price nope got a very fair price. Very happy with the service if your going to use them hope you get John
Tim Bolger
00:14 30 Dec 21
Very happy with the service and price from Australian Hot Water. Shane and Josh were friendly and efficient and got the job done really quickly. Would definitely recommend
Virginia Cross-Boyd
21:59 29 Dec 21
Excellent customer service and care. I rang first thing in the morning and within an hour or so Marcus turned up to replace the hot water system.Marcus was very professional, friendly and was fast and efficient installing the new system and removing the old one.I thoroughly recommend Australian Hot Water.
Carmen Lim
03:44 29 Dec 21
Prompt and friendly service! Shane and Josh explained the operations and maintenance of the unit clearly and were patient with any questions asked. Great work guys!
Tim Steains
23:26 28 Dec 21
Shane and Josh did a great job. Thank you!
Darryle Lawson
02:20 24 Dec 21
Prompt and professional service and at the best quoted price for supply and installation I could find locally.
Kosta Gravanis
23:32 21 Dec 21
Australian Hot Water have always been super-reliable when working with our real estate agency. Can't recommend them enough!
Cindy X Bai
12:12 21 Dec 21
It was dreadful to see yellow water coming out from the hot water taps yesterday late afternoon. I contacted AHW and they promised to send someone in to replace it this morning. Friendly Peter came in, removed the old one and installed a new one quickly without any mess. Amazing service, amazing staff. Highly recommend.
Michael Wilding
09:45 20 Dec 21
Very fast and courteous service. I wouldn't recommend anyone else
Korila Peai
09:18 15 Dec 21
Hua Wu
00:58 14 Dec 21
Very prompt and efficient service. Replaced a 50litre hot water system.Trent and Jimmy came on time. They were very polite and efficient. Except for spilling some water on the floor, they did their work professionally.Australian Hot Water is not the cheapest around, but would recommend them.
Jenny L
04:59 10 Dec 21
Tradesman arrived within the hour of calling and attended to urgent works as soon as possible. Replaced the existing leaking hot water system with no issues. Fast and quality service. Price was also very reasonable for the urgent job.
David Mercieca
07:17 09 Dec 21
Nikki Vlahos
23:07 08 Dec 21
Warren Johnson
21:21 07 Dec 21
Karin Maeder-Han
05:23 07 Dec 21
Great job, completed in pouring rain. Thanks, Shane, James and Trent
Ayers to the Throne
03:57 07 Dec 21
Absolutely great job done. Know their stuff. The guys worked hard and without missing a beat. Professional, yet friendly. Highly recommend Australian Hot water IW.Will definitely refer a friend. Thanks a million.
Bart Cupitt
22:25 06 Dec 21
Fast and professional response to our leaking hot water tank, replaced the tank under warranty that was originally installed by another company. Kept us informed and no hidden surprise costs. Highly recommended.
Danny Piper
01:55 06 Dec 21
David very friendly with great customer service and did a great job. 👍
Suzie C
01:42 06 Dec 21
Excellent company to deal with, hassle free quote which was accurate and fairly priced, polite trades, great advise on which system would suit my family and very happy with the installation. 100% refer them as a number 1 choice for hot water systems.
wendy power
23:49 05 Dec 21
Efficient and friendly.
Samuel Mou
11:55 05 Dec 21
Renato Petrillo
23:35 03 Dec 21
I would highly recommend AHW. I spoke with Wayne who was very knowledgeable, he guided me through the best option for my situation. Work completed the same day at a competitive price.
Greg Pollard
02:22 03 Dec 21
Great experience with these guys. Quick and they even saved me money by repairing rather than replacing. I fully recommend Australian Hot Water.
Polina Tan
23:54 02 Dec 21
Very efficient and professional.
Milgo Alim
01:22 02 Dec 21
Suzanne Gordon
23:55 01 Dec 21
Niki Ellis
01:00 30 Nov 21
Yesterday I realised my hot water cylinder was in trouble - somebody explained that rusty water is not good. I rang Australian Hot Water East. They confirmed the likely problem. Today Peter came and with minimum fuss and great courtesy and efficiency removed the old one and replaced it. Great service all round, thank you. Recommended.
Catherine Lamb
01:39 29 Nov 21
Fantastic job done by Shane and James. Our new hot water system was installed professionally, on time and the team communicated everything to me.
sonya chahine
03:10 26 Nov 21
The site visit and quote was detailed and explained well, thanks to Theo. They listened to my concerns and put together the options best for my home. The installation went without a hitch. We are so happy with our instant hot water system. Troy's workmanship was impeccable. Thank you for a clean finish. It looks great!
Gary Lai
05:24 25 Nov 21
Thank you Shane and Logan from Australian Hot Water a quick efficient job. Beautiful.
Andrew Akratos
01:53 25 Nov 21
Shane, Logan and Jimmy were totally professional. Great work and meticulous in installing gas water heater. Tidied up afterwards. Thoroughly recommend AHW.
Julie Parker
23:02 24 Nov 21
Absolutely fantastic, rang first thing in the morning by midday it was fix. Quick, professional and friendly service.
Steven Daskalakis
09:35 24 Nov 21
Great recommendation of a new innovative unit I wasn't aware of, that is a great solution for now and into the future (good advice re: connecting to solar with the solution offered)
Jimmy Flounder
03:40 23 Nov 21
I had my Paloma portable room heater serviced via Robert in the Belmore Store, he was friendly and knowledgable. I recieved a call from Maddy later that day in regards to pricing and I was happy with the quoted pricing. Thank you guys!
Simplicio Gonzalez
02:48 23 Nov 21
Ang L
20:17 22 Nov 21
Searched on web and got a few quotes for a new Rheem Hot Water System and found AHW's pricing was competitive even not the cheapest but pricing was transparent without hidden costs. The two technicans from Belmore branch installing the Hot Water System were friendly, professional and with good manner. They explained everything in details. When the water pressure not working perfectly afterwards, they returned promptly, on the next day, as promised to put in a valve at original quote without charging extra labour. Will recommend to anyone needs hot water system replacement or service.
wen qing liu
09:42 21 Nov 21
Called AHW this Saturday morning around 10am for a new hot water tank. Pebe came to my door in a hour. He replaced the water tank and installed a tempering valve for the tank. The installation was perfect. I get hot water back within 2 hours. Amazing service. 👍
Ninn i
10:06 20 Nov 21
Awesome customer service by Kevin. Highly recommend.
Paul Ryder
03:50 20 Nov 21
From the moment I spoke to Rob I knew I had contacted the right people. He was tremendously helpful and organised for my new hot water system to be installed quickly and at the right price. It was a Saturday yet Diego and Josh arrived 40 minutes after my phone call.They were super friendly, efficient and professional. I am extremely happy with the work they have done and would recommend them to anyone.
Michelle Jonatan
07:55 19 Nov 21
Service was very good. It was a reasonable cost and they also did disposal and cleaned up after. Thank you very much!
Louise Roberts
03:17 19 Nov 21
Australian Hot Water were great! My heater was replaced and functional within about 3 hours of my call. Shane and Josh were very friendly and did a lovely job. Thanks again!
Brian Faulkner
00:31 19 Nov 21
Claire Smith
23:21 18 Nov 21
Shane and Josh did a brilliant job of replacing my water heater after it sadly passed away at age 16. Great response time and fast efficient service. Thanks guys!
Amy Wilson
09:23 18 Nov 21
Ronnie Lipovic
05:06 18 Nov 21
Absolute pleasure to deal with !Billy and the boys were awesomeWill definitely use again and won’t have any hesitation recommending to family and friends.
Maria Cruz
04:10 18 Nov 21
My husband and I are very grateful to the Australian Hot Water company for their professionalism and excellent customer service. Quick to respond to all my queries and the tradesman they sent came on time. He was very efficient and the job was done quickly. My overall experience with them was great.
Soma Jeyendren
03:22 18 Nov 21
No hassle supply and installation.
Manuka Peiris
23:12 17 Nov 21
Rachel Brazel
08:19 17 Nov 21
Fahad Kamal
22:40 16 Nov 21
Amazing work by Shane and Company great service. Fast and Efficient
chris Pala
03:16 16 Nov 21
We had Shane install and remove our old hot water system from Australian Hotwater Inner West. His service was great. He was efficient, fast and communicated all the changes and new upgrades.
Sokunthy Nam
00:39 16 Nov 21
Shane was absolutely outstanding. He has a great attitude and highly professional. He also thought in advance about the tap replacement and the team also replaced a separate broken tap while they were on the job. The other team members, Josh and Dean were also really helpful. Overall I can't speak highly enough of these guys. Fully recommended them for anyone looking for hot water system replacement.
Sarah “Sarah”
22:53 14 Nov 21
Shane was great, fast efficient and went above and beyond to sort out another issue.
Mohammad Hasan Ahmed khan
22:07 14 Nov 21
Dorothy Ermilos
00:22 13 Nov 21
Excellent communication and service. Options were clearly explained and we were kept updated on the progress of the installation. The team were very professional and cleaned up after the work was done. Highly recommend. Thank you Australian Hot Water.
Evie Gardiner
23:01 12 Nov 21
Can go cold sometimes but it’s okay
Meli Cartwright
07:13 12 Nov 21
Young-sun Kim
08:25 11 Nov 21
Premium products and premium service experience received. Australian Hot Water Team have supplied and installed Sanden Eco Plus 315 ltre unit for my growing family. And it's so good that brought us smile from day one. Everyone involved were helpful and very professional.Thank you for your earnest advice Graham, admin support Kylie and such a neat installation by Matthew, Tom and Tim.
Victoria A
05:29 11 Nov 21
Thank you for the exceptional same day service. Highly recommended!
Eliza Williamson
04:39 11 Nov 21
caesar chung
03:24 11 Nov 21
daniel uzcilas
03:12 11 Nov 21
SRE Sekoor
01:44 11 Nov 21
I called AHW for a quote: Spoke with Kevin who was very helpful and clear about the quote and installation. The guy doing the installation was on time; friendly and did the job well and no mess to clear up. All went as Kevin had said, in the time-frame given. The service given was al-round value for money.
Julie Hatch
00:05 11 Nov 21
The best service. The came within 24 hours and quoted on the spot and then installed the same day. Total time 2 and a half hours. Highly recommend them.
Anthony Truong
01:04 10 Nov 21
I've used these guys 3 times now for hot water tank replacements as I have two at my place. Always competent and competitive with pricing. Highly recommend.
Lance Muir
00:32 10 Nov 21
Debra Neil
23:02 09 Nov 21
Turned up on time. Excellent service fixed my hot water system. Would highly recommend them.
Max Joscelyne
01:44 09 Nov 21
Great friendly and efficient service from Shane and the team. Arrived on time, quoted and installed a new system within a couple of hours. Highly recommend.
Christina Tellis
01:38 09 Nov 21
Bill
03:44 08 Nov 21
Lost hot water on a Friday night. Problem diagnosed and repaired by Saturday lunch time. Excellent, courteous and fast service by Australian Hot Water Inner West.
Ali Benton
02:52 08 Nov 21
Excellent service. Same day. Shane was fast and able to work within my budget. Would recommend :)
Matt S
00:41 08 Nov 21
Australian Hot Water were great to deal with. My hot water tank went on Sunday and they organised for someone to replace it first thing Monday morning.Shane was courteous and professional. He had excellent product knowledge and got everything fixed within a few hours.Would highly recommend Australian Hot Water.
Shiva kumar Bichuka
23:01 07 Nov 21
Frank Drivilas
23:00 07 Nov 21
Scooter S Tubsman
20:44 06 Nov 21
Quick quote , great price and quick install of Rinnai B26 gas hot water unit , removal of old tank and clean up , fantastic ongoing customer service , highly recommended
Leigh S
23:01 05 Nov 21
Very professional. Excellent service.
Nicholas Hetman
07:44 05 Nov 21
Robyn Marshall
03:44 05 Nov 21
Someone was there within an hour of calling and I effortlessly had a new system installed an hour later.Excellent helpful team.Highly recommended!
K Luo
23:50 04 Nov 21
Great service, good price, no prepayments.
Mercredi Chhorng
23:18 04 Nov 21
Amylghxst Bruh
22:09 04 Nov 21
Shane and Trent were great! Installed the new hot water system and showed us how to operate. Couldn't recommend them more and thanks again!
Melanie Ikin
02:52 03 Nov 21
Gavin Paull
06:11 29 Oct 21
The Macarthur team were wonderful to deal with no fuss or worry, carried out the job quickly and professionally leaving the work area clean and tidy, with competitive rates.Cheers to the whole team, from receptionist to the plumbers.
Ping Tan
00:22 29 Oct 21
Matt Preece
03:51 27 Oct 21
James Bates
02:30 27 Oct 21
Lisa D
04:16 26 Oct 21
Very knowledgeable, helpful, and honest. Quick service and great pricing
Bruce Glover
00:17 22 Oct 21
Australian Hot Water has now installed new tanks in two units of ours. Always friendly, clean up and do a neat job. They give good and honest advice about best tanks for your needs. There price is reasonable as well.
Melanie Rebane
08:37 21 Oct 21
Daniel Aquilina
06:30 18 Oct 21
Quick, friendly and exceptionally helpful. They could have upsold me but were extremely helpful and honest. Would highly recommend.
Nicole Harvell
03:38 18 Oct 21
Couldn’t be happier with the guys from Australian Hot Water. They installed our gas log fireplace and throughout all of the complications we experienced, they couldn’t be more accommodating. They know exactly what they’re doing. They are professional, reliable and friendly. Very happy!! Thanks team. Highly recommend!
EURO bray
09:39 13 Oct 21
Phillip Konstandaras
00:45 13 Oct 21
Fast, professional, and tidy. Would call again without hesitation.
Mauro Fernandes
00:31 12 Oct 21
On time, respectful, neat job, fair price. Satisfaction guaranteed.
Kelly Laurantus
23:48 11 Oct 21
The incredible reviews are well-deserved. Peter was so friendly, polite and efficient. He replaced our hot water tank and sorted some tricky washer replacements in an ageing bathroom. I don’t know how he did it, but we now have the best water pressure we’ve experienced in years! I’m so happy. Thank you Peter!
Jamie
02:42 08 Oct 21
Keith Smith
08:17 05 Oct 21
All office, sales and technical staff members at Aust Hot Water Northern Beaches - though we live in Lane Cove! - were helpful from first enquiry about replacing our instant gas system with a split heat pump system right through to our final decision ( three months of agonising over our needs and comparing specifications of competing systems) to instal a Sanden with a 315 litre tank. One week now and watching the roof solar easily reheating in about three hours every day is a highlight in Covid’s gloom.
Eliska Nagy
06:21 01 Oct 21
Great service, quick and professional!
Dianna Robbins
03:06 01 Oct 21
These guys were amazing and so reasonable in price. Literally called in the morning and they came the same day to replace our old tank and install a new one. Pete was very friendly and professional and we are very happy with the job.
Billy Jean
03:41 26 Sep 21
Great service. Highly recommend
潘慧勤
10:25 24 Sep 21
Very good service! Quick replaced with in 24 hours .
Wojtek Syd
07:40 22 Sep 21
If you want it done properly and quickly call these guys don’t waste your time calling anyone else.
peter houbert
07:36 22 Sep 21
Great service , very prompt. Fixed my issue quickly gave extra advice on my water system . If at anytime in the future I need more help or a whole new Installation on hot water tank I will definitely have Australian Hot Water do the job 👍
Stephen Craven
02:33 21 Sep 21
Always nice to see a group of tradesmen happy at there work. It means that they enjoy their work and those that do generally do a good job! There also appeared to be a good relationship between the team. They were personable and were more than prepared to answer question and help where they could.
Azza Boynt
01:20 20 Sep 21
No fuss, quote was spot on with no added extras. Highly recommended.
Lauren Satill
04:17 14 Sep 21
Marcos installed a second water heater for us, in a very small space (required moving shelving and dishwasher) I called other places and they either said it wasn’t possible because the space was too small or they it would cost double what Marcos quoted. Marcos did a fantastic job for a really good price.
Frank Lorenzo
17:51 13 Sep 21
Maya Mitic
11:10 11 Sep 21
Karla Love
03:38 10 Sep 21
Called Australian Hot Water at 9am, was around by 10 for a quote. By 1:30pm I had a brand new Hot Water system installed. I'm very happy with my service and highly recommend Australian Hot Water
Ron Gillespie
01:34 09 Sep 21
Had my hot water replaced by Peter this morning. Friendly and efficient and arrived early.
Cliff Lopesi
09:12 08 Sep 21
Highly recommended, very fast service, from quote to install A++
Steiner Law
04:06 08 Sep 21
Tai Tu
01:58 08 Sep 21
Doron Pozniak
01:20 07 Sep 21
Marcus was really great to deal with, made it so quick and easy for what I thought was going to be a really big hassle to replace. Would confidently recommend these guys to anyone.Just a shame he was a West Tigers supporter
Michelle Summers
12:56 04 Sep 21
Very happy with the service provided. I especially want to thank Gavin for going out of his way to help me. Recommend
age budangz
04:09 01 Sep 21
A++😎😎
Francesco de Vlam
02:17 01 Sep 21
Quick friendly service
Roberto Migliorati
17:02 30 Aug 21
Very fast, courteous, efficient. Even cleaned up after installing our new hot water unit! Thank you.
melanee cooper
03:48 30 Aug 21
Chris was really responsive on my initial call and has someone out to my house within an hour. Dean was awesome who did the work. Extremely nice and friendly, explained everything thoroughly and did a quality job very quickly! Thank you!!!
Ankur Narain
03:45 23 Aug 21
Had leakage issue with my old hot water system on weekend. Reached out to australian hot water and the old system was removed and replaced with a new one within 2 hours of contacting them on a weekend. Technician was very professional and skilled. Highly recommended them.
Jerome
03:28 19 Aug 21
Yuriy Kripak
05:05 18 Aug 21
Excellent service.
kevin nelson
01:26 18 Aug 21
Wayne was really great and professional. Nice dealings and great work done! I’d highly recommend Australian Hot Water.!! Thanks a lot.
Ilan Zyl
00:58 18 Aug 21
Very happy with Peter’s prompt & excellent service and manner.Thank s PeterIlan Zyl
David Barry
00:02 18 Aug 21
Friendly, quick service. Do recommend.
Pardip Flora
05:00 16 Aug 21
Prompt and excellent service.
Rowena Mabbott
02:30 15 Aug 21
Service above and beyondIn the midst of winter lockdown, our heat pump hot water system stopped working. The team at Australian Hot Water Inner West, particularly Rob and Gary, worked tirelessly to get our hot water back operational. This involved a lot of additional time chasing the manufacturer to replace not only the parts (which had a lead time of 3 weeks) but then negotiating on our behalf to have the module replaced. Thus, instead of potentially being without hot water for 3 weeks or more, it was only 4 days. We were kept informed every step of the way, and the whole lot was completed under warranty - again, thanks to Rob and Gary's tireless efforts on behalf of us, their customer.Truly, the service was outstanding. Highly recommended.
Peter Hawreluk
06:48 10 Aug 21
Hot water heater was on its way out and Rheem got in contact with Australian Hot Water who contacted me. We made an appointment and the gentleman arrived on time. Said it would take 1 and a half hours to do which it did. Took the old heater away and cleaned up. Very good service. 👍
Peter Batch
22:27 08 Aug 21
Very efficient. I asked for quotation on-line and AHW rep arrived within 2 hours to inspect and provide quote and answer all queries. When I accepted quote, Matt in the Office ensured installation co-ordinated with roof replacement which I wanted done at same time. Highly recommend.
MoodyMegsy
00:41 07 Aug 21
Hot water unit broke and was replaced in a timely manner. Installer wore a mask the whole time. Competitive prices and professional service. Highly recommend.
Eric Freidman
02:26 05 Aug 21
My new gas hot water storage system was installed the following morning and was a seamless experience. Troy the installer was very professional and made the whole process easy. Many thanks to Georgie and the team.
Marnie G
07:32 30 Jul 21
Super quick and easy process for us to replace our hot water system within the day. Pete was very professional, knowledgeable and helpful!
Lesley Turner
05:12 30 Jul 21
Rang them at 10am this morning, brand new hot water sytem installed - up and running by 1pm! Diego and his team were terrific and very efficient, how wonderful to deal with such delightful young men. Excellent service all round would highly recommend this Company.
Evie
07:28 29 Jul 21
Very happy with service and price. What I thought would be a new hot water system ended up being a new thermostat. Service man was in and out in a flash, very professional. Will definitely use this company again when the need arises.
Audrey Larsen
00:46 29 Jul 21
mulz Lasalo
00:06 29 Jul 21
Awesome service and very reliable there plumbers are very honest and do an amazing job highly recommend the crew from Moorebank
Beverley Flynn
13:18 28 Jul 21
I was very happy with the service I received. Fast, efficient and friendly. I had the new hot water system installed within a few hours. I highly recommend them.
Sharfaaz Ali
04:39 27 Jul 21
Petah Cliff
05:07 26 Jul 21
Australian Hot Water are an excellent company. The installer was very prompt and quick at the installation of our new Hot Water System. He answered all my questions and was very helpful. Pleased we called them for our hot water system. Highly recommend them. It was all so easy quick and efficient.
Aaron Stevens
02:16 23 Jul 21
Marcus was professional and fast. Same day hot water replacement. Brilliant.
Spiridoula Kraitsek
06:53 22 Jul 21
kriss 00
05:44 21 Jul 21
Honest, reliable polite and prompt. They are cheerful and obliging. Great people to deal with.
Huang James
00:13 21 Jul 21
Very good and efficient work
Mags B
02:49 20 Jul 21
Thank you very much Grant for the speedy and efficient service. I called this morning and by lunchtime my hot water is back on. Efficient and courteous.
Juliana Merlo
08:55 18 Jul 21
Fast, friendly and professional service. The job was complete within a few short hours. Brand new hot water unit was installed and is working perfectly.
mary zhou
03:22 16 Jul 21
Today we had Rheem hot water installed. Very happy! You have good team. Quickly organised only two hours all jobs done! Dean and Logan does excellent service, very professional, friendly , helpful.I highly recommend Australia hot water ( Belmore)Thanks very much! Dean and Logan for your fantastic work!
Mitch
02:46 16 Jul 21
Dean and Logan from Australian Hot Water were a pleasure to deal with. Efficient, tidy, and best of all very informative and were able to explain the entire system they installed clearly and in terms that were easy to understand (for the lay person such as myself with no knowledge of hot water systems). Great service!
Matt Allen
00:01 14 Jul 21
Debbie Pasterfield
23:49 13 Jul 21
Awesome service I had someone out in 2 hours to replace hot water tank fair price all went well hot showers an hour after installation A+++ very happy house
Marcia Vasconez
08:49 08 Jul 21
Very honest, reliable and friendly
Neil Buchanan
06:45 08 Jul 21
Simply excellent! Am extremely pleased with the installation of our solar hot water and the removal of our old one. Grant and Marcus did a wonderful job. Thank you! Neil & Julie, Bronte
Bruce Napper
05:03 05 Jul 21
Prompt service, fair upfront price and great follow up.
Sunny
03:26 05 Jul 21
Fahid Ifthekhar
01:08 04 Jul 21
I was pleasantly surprised by how friendly yet professional the staff were, from the administrative line to the technician. Installation was extremely efficient yet of quality and the technician explained everything. Would 100% recommend to anyone.
Jessica Freeman
02:09 02 Jul 21
Highly recommend. Dean was very professional and the problem with hot water was resolved quickly
David Horner
10:35 01 Jul 21
Great service, informative, tidy workmanship, fast and professional.Strongly recommend, thanks guys.
Cassandra Roko
06:40 01 Jul 21
Had my hot water gas tank installed today, not only were they friendly and helpful but they also really fast with the installation. Customer service was awesome over the phone and in person. Thank you for your service
Rick Burke
03:38 01 Jul 21
The team were fast to respond, provide a quote and then complete the job. Very happy with the work, price and turnaround time of the service. (I had a 50L system replaced).
Star Star
07:09 30 Jun 21
quick & efficent
Ilija Stojanov
05:55 29 Jun 21
Kevin was excellent and professionally completed the job in 3 hours, new 250L hot water system installed for the best price in the area.
Cynthia Cerf
08:23 28 Jun 21
Fast, reliable and friendly service. We had an emergency when our hot water system broke and we were referred to these guys by Rheem. Wayne I think his name was, was amazing and very friendly. Reasonably priced. Definitely would Use again.
howwe do
01:06 28 Jun 21
We had instant hot water installed and the team were quick, friendly and efficient throughout. They took away our old tank and fixed everything up so quickly. Dean and Shane were a great help and explained everything on the phone. Highly recommend
Antoine Vincent
04:05 25 Jun 21
Great service and very friendly. Used them on recommendations and was very pleased with the service.
H Lam
02:03 25 Jun 21
Fantastic service, quick and easy, no hassles. Would recommend.
laura liang
01:46 24 Jun 21
excellent workmanship from Diego and Trent would highly recommend them, great job guys and thank you Australian Hot water ☺️
Yuting L
01:40 24 Jun 21
Jamaica Siesta
07:35 23 Jun 21
Brandon and Dean were faced with 50 year old fittings which posed incredible challenges for the repairs … but they just kept persevering and the job got done beautifully.Great professionals; very highly recommended.
Morrison Vaughan
00:45 23 Jun 21
Shane and Trent we’re extremely professional. They were both courteous and possessed excellent customer relations. They explained what they were doing and clearly demonstrated the product. More importantly they arrived at the time they indicated.
Pamela Grant
07:04 22 Jun 21
Shane was professional and pleasant.He clearly knew what he was doing and was fast at it!Highly recommend him
Louis Parison
03:43 22 Jun 21
karen Westwood
01:43 19 Jun 21
Arrived within an hour of been called. Fixed the problem and called to let me know what he'd done. Very friendly from initial phone call to technician at the house. Highly recommend.
Khim Chang
00:18 19 Jun 21
Friendly guys. They know exactly what's the problem with the hot water tank and fix it immediately.
ant rawlins
07:34 16 Jun 21
Honestly the service was amazing, guy in office really went out of his way to help , they were on time and very quick! Fantastic service I highly recommend this companyThanks for your service Anthony
Vanessa Latoy
12:17 13 Jun 21
Adina Patrick
00:10 12 Jun 21
Quick and easy change over of our hot water tank-would recommend!
Paul Antonatos
07:50 10 Jun 21
I have used Australian Hot water inner west many times over the last 15 years.The price is competitive, the service is prompt and the servicemen are excellent.However, it sometimes takes 2 or 3 emails to get a correct tax invoice. A minor problem that does not detract from the overall Great professional service.
Jayden k Tan
04:30 10 Jun 21
Professional work by Grant and Marcus. Installation was perfect and work presentation was excellent. Esp pipe bending. Thanks .
Tass Callas
04:58 09 Jun 21
Quick and quality service. These guys know their stuff and excellent pricing.The young guy who came out was friendly and made sure that everything was working 100% before he left.Highly recommended!
vrlsyd
02:10 09 Jun 21
F B
01:02 09 Jun 21
Highly recommended this business. Fast, efficient, knowledgeable technician and excellent range of product. We call on Wednesday and the new hotwater system was up and running on Friday.The plumbers who installed the new unit for us, also has electrical license, so they can do the whole job. We are very happy with the result. Thank you.
steve H
22:14 07 Jun 21
Prompt arrival to look at a minor issue , great customer service , highly recommended
arjun mahajan
11:43 07 Jun 21
Quick turnaround . fixed hot water system .. on point with the job and reasonably priced.
Mark Stevens
04:46 07 Jun 21
Excellent Service, Our hot water system was dribbling hot water from the shower and hot water taps, no pressure, not what you need in the cold winter months, after a few ring around's I got onto Australian Hot Water.I called on a Saturday, explained the problem to Kevin, he arranged to come out Monday afternoon, very prompt and to their word, the hot water was running like new in about 15-20 minutes. Easy to talk to fellows. Very reasonable with the repair bill. And no; I didn't have to replace the Rheem hot hot water system. So pleased with the results.Mark and Dianne.😀
Ralph RAF
02:40 04 Jun 21
Fast and reliable .
CW T
01:25 04 Jun 21
Two plumbers and one electrician on-site within 2 hours after my confirmed order. They are ALL polite and professional. For the step where they located the heater, the plumber consulted with me first and explained pros and cons before they work. The electrician also explained to me how the electrical operating and wiring after his job done . They completed everything within 3 hours. Efficient and Polite! Highly recommended!
Heather Webster
00:32 04 Jun 21
Zway Yee
06:45 03 Jun 21
Diego and Logan were great! Really friendly and did a great job. The price of the job was reasonable, would happily use them again.
Evelyn Treacy
01:11 01 Jun 21
Just for the record I am a tenant so I am not the paying customer - Our hot water heater was replaced quickly, but there was a dozen disgusting dead bugs, grit AND a glass shard left in our sink after the tradesman left. After reading the other reviews of how often the mess is tidied after the job completion I can't help but wonder why this was a different story 😬
Jacob Solomon
11:14 31 May 21
Great service and reasonable pricing.
Ross Baines
06:02 31 May 21
Huge kudos to these guys. Called to fix a gas instantaneous HWS Friday they were on-site within 3 hours and had it sorted. Like life, nothing always goes to plan! System failed again later that night, a call in the morning on Saturday they were back in 30mins and had sorted the next issue. Now the system is running strong!Highly recommended!
Graceful Indeed
01:25 27 May 21
Thank you Australian Hot Water.From making the call to getting the quote and then having my hot water system repaired was so easy,Kevin was honest and upfront with me and that is what i appreciate.Paul inspected the job told me what the issue was and then did the job.Looking for someone professional call Australian Hot Water
Ben N
06:08 26 May 21
2:24pm - I called to get a broken hot water tank fixed. Repairman in area. Sweet.2:46pm - called to say that he'll arrive soon2:55pm - repairman arrived.3:03pm - problem identified - broken thermostat.3:15pm - problem fixed and sorted.4:07pm - hot water is back to normal, paid via bank transfer. And I'm writing this review.Thanks guys - really easy and simple, job done, and we have hot showers again.
Judy Turner
21:43 25 May 21
Great service prompt recommend to all.
Polly Kornie
03:15 25 May 21
Jay from Australian hot water came and replaced our tank with no issues. Great service!
Michelle Leonard
02:24 25 May 21
I would just like to strongly recommend this organisation for their absolute consummate professionalism and attention to detail. Diego and Trent arrived this morning and did not cease until the job was done. Now my three sons and myself have hot water and an incredibly positive experience. They were gentlemen ,they were calm ,they were kind, and they were incredibly efficient and neat.I cannot recommend them highly enough.Michelle leonard OAM
Elena Bermeister
02:04 25 May 21
Geoff Bromley (Phone First)
00:12 25 May 21
I rang very early in the morning. Answered quickly and was at my house within 2 hours. Found the problem and fixed on the spot. Fair price. Great service. Thanks
Phillip Long
05:21 24 May 21
Spoke to Kevin who provided useful advice and a very competitive quote. His crew installed new hot water system by lunch time. Very happy with their professional job. Highly recommended
Anna Sokolnicka
05:06 24 May 21
Thank you, Jay was fantastic, very clean and efficient!
Paul Downing
00:41 24 May 21
Jay was great cleaned up all good
Kathleen
10:24 22 May 21
They (Two men) came and installed/replaced my water heater. They were efficient and professional and they did the job very quickly. I am very pleased with them and highly recommend them.
Karen Ives
07:59 22 May 21
Very helpful and a really quick response. I had an assessment and fully replaced hot water system in under 3 hours.
Matthew Peck
04:39 22 May 21
From the office to the installation team, I was provided with professional and friendly service. Cameron and John worked tirelessly for two hours and left the site clean and tidy. Many thanks to the whole team. Highly recommended by others and they were right!
Elliot Drummond
00:20 21 May 21
Jay was a big help with replacing our old hot water heater! Very quick and cleaned up any mess after. Thanks Jay!
Nader Naeimi
13:20 20 May 21
Friendly, helpful, responsive, professional and expert service. Got a quote on the first day that I called and by day 3 we had a brand new hot water system installed. I wish there were more stars.. Grant and the team deserve more than 5 stars! HIGHLY recommended.
Mohan Shrestha
01:26 20 May 21
Renai platts
01:24 20 May 21
Fast response and friendly service at a very reasonable price. Big thanks to the team for helping me out!!
k k
23:38 19 May 21
Prompt and efficient thanks Clinton and Jay
Colin Baxter
06:59 19 May 21
J A
05:35 19 May 21
Diego, Jay & Australian Hot Water (Belmore) were fantastic to work with. They were prompt, friendly, helpful and very efficient. Diego was fantastic in running me through the work to be done, alternatives and the total quote.I called Australian Hot Water on Monday morning for a free quote and site visit to be conducted on Wednesday morning. I was very surprised when Diego attended on time and advised that the work can be completed on the same day. Diego and Jay promptly completed the work in half a day. They also provided assurance that any issues after the installation will be actioned asap if this were to happen. Amazing.I previously tried calling three other companies within the same area who all choose not to help.I highly recommend Australian Hot Water (Belmore), Diego and Jay for their fantastic work.
Ibonac
05:08 18 May 21
Amazing service, the guys went above and beyond to make sure the install was done perfect and safe even repairing some faults left over from a previous installer/company. Much appreciated.
Bronwyn Mason
01:05 18 May 21
My elderly parents needed their hot water system replaced on a Sunday and Grant arrived within an hour. He provided friendly, professional and prompt service that we sincerely appreciated.
Balvinder Bhatia
05:33 17 May 21
Prompt, reliable and excellent service.
John Black
07:24 10 May 21
connie nicoletti
03:25 07 May 21
Kevin was super helpful in getting my water heater replaced 10/10 recommend
Joanne Roberts
07:52 06 May 21
Great service at affordable prices.
Chantelle Whieldon
07:05 06 May 21
Can’t go past this service, had screaming pipes and lucky to have 10 min showers. Both problems fixed in no time and at a great price. Loving my peaceful long hot showers now.
Pink Rose
06:55 06 May 21
Hemu Maharaj
06:40 06 May 21
Always reliable, fair prices and great job.
Kim Campbell
07:00 30 Apr 21
Wow what a brilliant company to deal with.Within 45 minutes of my call...Matt came to my rescue. He was so polite , knowledgable and my hot water was fixed! Would highly recommend Australian Hot Water Caringbah and Matt ....Thank you...you are a legend!
Dylan S
03:32 30 Apr 21
I stopped into the shop today to discuss solar and heat pump hot water systems for a new build house. Graham was professional and informative giving me everything I need to make an informed decision.I highly recommend anyone with any hot water needs to consider Australian Hot Water
Nicola Horbach
07:16 29 Apr 21
Showed up on time, finished the job when they said they would, cleaned the site and also advised about a gas promotion where I could get $800 back - no other company who came out to quote let me know about this offer. Best price and best service - would recommend highly.
xxxxCHEEKIExxxx
01:37 21 Apr 21
Hubby woke up yesterday morning to discover our hot water system had carked it so he called these guys, someone was out here by 8.30 to check it out and give a quote & a new one was installed by 10.15, very prompt & friendly service and prices are very reasonable too.
Benny Zhang
13:23 20 Apr 21
Australian hot water installed a new water heater for us three months ago, the quote they offered was the best among three companies.Yesterday I found the outlet pipe was a little bit leaking (not emergency) and contacted them, they responded very fast and came to fix within 24 hours.I met three team members of the company since I contacted them for a quote, they are all professional, nice and helpful people.A reliable Australian company, highly recommended.
Glenn Anderson
05:16 20 Apr 21
Fast, friendly and professional service. Highly recommended.This is the second time we've used AHW Moorebank in 11 years to replace our electric hot water system. The new one has an unbelievable 12 year warranty. Good job Wayne and Luke!
Candy martini
05:56 19 Apr 21
Customer service staff (Georgina and Theo) were very friendly and helpful over the phone. After providing some basic information and photos, I received a very competitive quote for my next-day hot water system replacement. Thank you so much!
Nicky Walsh
23:55 18 Apr 21
Australian Hot Water was great to deal with! We had a bit of an emergency with our hot water system and AHW had a new one installed for us the next day. I have not seen four people work harder - they were amazing. They were friendly and professional and now I have my lovely hot water again.
Jera Cooke
07:06 08 Apr 21
Dear Managing Director of Australian Hot Water - Inner-west Sydney,I thank you, for your staff for great service last week, where they were courteous and arrived on-time.The work done was excellent, and rectified the plumbing issue well.They provided me with a report as to the repair carried out, and also let me know about work required at a later date, which is appreciated.As you may know, I have been using and recommending Australian Hot Water Belmore for all plumbing for 10 years now, and will continue to do so.All the best for you, your staff, and families,Jera Cooke
Nancy Yun REN
03:10 01 Apr 21
excellent services. Very professional installers for installing a brand new gap heater for my parents. My parents don't speak English and they have called me before finishing up the job. Strongly recommended.
Nicholas Gardiner
23:49 24 Mar 21
All round excellent service. Professional and friendly team. Highly recommended.
H S
11:07 16 Mar 21
Wow, these guys were just simply amazing, I've had few plumbers come out and ended up picking figures out of the blue. And then came these guys, they spent a fair bit of time/days and informed in detail various options and best lowest prices to start. It was great to have a feeling like your not getting ripped off and they genuinely price the job. Nothing was too difficult, although it was a fair bit of work. The guys who installed the gas hot water system did a great job. Nice, clean system. Would totally recommend Billy and the crew at Australian Hot Water
John J
23:00 15 Mar 21
Australian Hot water Leumeah,Just want to say thank you for coming by and installing our new hot water system, made it look effortless in a short amount of time. I'm extremely impressed by workmanship and attention to detail.To top it off, paying for completion of the job was a smooth transaction with card. I would personally highly recommend your services to friends, family and anyone reading this review.Thanks again, John
Bruce Bruce
06:02 11 Mar 21
Yesterday found our gas HWS tank was leaking after 24 years use.Last night wrote a message to Australian Hot Water for a quote and this morning 7:30am Cameron had a look and it was replaced before lunch.Decided on the gas instantaneous which required a bit of copper to connect to our larger diameter pipes but the job is super tidy.Friendly guys and neat work. Thanks.
Tyler Harris
06:03 05 Mar 21
The entire experience with Georgina and the team from Australian Hot Water in Mona Vale was fantastic, they where prompt and even helped with an emergency prior to our gas water unit installation on the weekend before. Would absolutely recommend these guys and we were using them for all our needs in the future. Thank you.
Janette Mitchell
00:36 26 Feb 21
Very quick service at very competitive prices. Highly recommend
Al Westbrook
03:09 19 Feb 21
Great service and highly recommend.Steve and Grant made it very easy for a replacement tank and installation at our apartment on the same day. Thank you
Linda Koenig
00:47 10 Feb 21
Matt and Cameron were very professional and quick! I would recommend them to anyone!
Matt Lilley
00:41 30 Jan 21
Great service. I rang to enquire at 7.30am. AHW were on site to inspect within 35 minutes and I was emailed a written quote by 8.30am. The AHW team was then onsite installing before midday. Highly recommend.
John Hylands
09:17 28 Jan 21
Very happy with these guys.They knew their stuff from the first phone call.Good advice and competitive pricing.They turned up as promised and Michael the installer did a great job. Took a lot of pride in his work and explained their commitment to service and also the system Warranty.Altogether a great experience. Highly recommended and yes, I would use them again.
Phillip Richards
00:28 21 Jan 21
Very Happy, Great Job at a good price.Can't thank you guys enough for fixing our hot water.Highly Recommend
Jonathan Harding
00:33 16 Jan 21
Excellent work from the team over at Australian Hot Water Caringbah!A massive shout out to Cameron the technician that came out to install my brand new Rinnai B26, I'm telling you what cool guy. It was put together very quickly, he explain everything clearly and even checked out my taps inside the house to see if everything was all good! Well done brother, somebody get that man a beer!
Craig Montgomery
02:36 08 Jan 21
Paul Colless
02:26 08 Jan 21
Definitely recommend! I called Australian Hot Water at 9.30am after waking to no hot water and by 1pm the same day we had a new hot water system installed. This included a free assessment and quote with 3 different options. All points of contact were professional, courteous and were nice guys to chat to. Shout out to Josh, Cam and Matt and thanks for turning what was looking to be a bad day into a mildly inconvenient morning. See you guys in 15 years or so.
Madalene P
00:25 07 Dec 20
efficient, well priced and amazing customer service!
Jamie Edwards
05:29 02 Dec 20
My first experience with this company was on Monday when a very professional and friendly guy called Luke came out to troubleshoot my boiler issue, in response to my request for the rental estate agent to attend to it, urgently.The system's temperature was not holding and had become very erratic. The water would suddenly become extremely hot or go stone cold, with no warning, and this caused my skin to burn a few times.I received a call later the same day and I was advised that a new boiler would be supplied and fitted the next day.Luke came out again within the designated time frame, removed the old boiler and installed the new one very efficiently.As a tenant I don't have a choice in which services are used and I so I am very glad it was this one!
Dan
04:11 27 Nov 20
Super friendly, professional, quick & efficient service. Highly recommended... Thanks!
Greg Miller
23:47 22 Nov 20
We worked with the team at Australian Hot Water on setting up some custom tea towels for their customers for Christmas Gifts. Lovely company to work with, and they loved what we set up together. Thanks again!
colin gurney
22:49 18 Nov 20
An amazing crew of plumbers. I am exceptionally happy with the service that they provided. We love our new bathroom and the new layout. Good, honest, hard working and very professional tradies. We will be using these guys when we do our kitchen soon.
Ann Mandich
04:26 26 Oct 20
Just the best, look no further. As a single female there are many contractors out there that would like to take advantage of you but I never felt that from Kevin at the Campbelltown office and I did my homework.Ann
Keith Hall
05:44 21 Oct 20
Excellent service. We needed to replace a 15 year old gas storage heater. David quoted and provided explanations on a range of options and we ended up going for a continuous flow system. Once agreed, David arranged for installation to take place next day. Plumbers were very professional and efficient. Highly recommended.
Luisa Garcia
19:59 02 Oct 20
Australian Hot Water LeumeahI contacted this branch and requested for a quote. Kevin was very helpful and pleasant to speak to. The plumbers came in less than an hour after we finalised the order to install the new hot water system. Thank you very much! We are satisfied customers.
Dominic Galvin
02:20 01 Oct 20
I had a really good experience with these guys. I would specifically like to thank John and Josh for providing an honest and affordable service in a challenging older strata building that a lot of people would have walked away from.I was so happy with the service first time around that I contacted AHW a second time to ask if they could refer me to a plumber to do some other invasive cold water work. It turns out that they were able to do it themselves for around 1/6 of what a few other plumbers told me it would cost.It’s nice to know there are some honest tradies left. Thanks again!
Lisa Judge
02:18 01 Oct 20
David and the team were a magnificent help. Very professional, prompt and friendly. Highly recommend their services!!!
Cleona Patterson
11:59 29 Sep 20
Easy communication and prompt service. Thank you!
Sandra Wong
03:07 29 Sep 20
Very happy with the quick and promt service. Bought a Rheem hot water system. Ryan is very efficient and friendly. The price is very reasonable and affordable, compared to other quotes that I had. Highly recommended 👍👍
Praveen paul
01:31 18 Sep 20
Very professional Billy is great to work with. All our installations went smoothly
Li CHEN
01:07 07 Sep 20
Had a miscommunication with the business, very happy with James' response, they did additional work without asking. I would recommend the business to my friends
Keven Yang
03:44 01 Sep 20
Mario koala
Tim Sivell
07:51 24 Aug 20
These guys know about customer service.Hot water goes 11.30pm.I email at 5.00amCall at 7.00amSites and quote at 9.00amInstalled and hot by 12.00pmOld unit taken and sits all clean.Now thats service.Thanks guys,absolute professionals.
Jacqueline Saad
02:38 21 Aug 20
Cameron is a competent plumber with bed side manners! Absolute delight. Getting my new hot water system from them for sure!
Mark Ziogas
07:12 16 Aug 20
These guys got me out of trouble fast. They were on time, and installation was prompt. Great job and fantastic service.Will definitely recommend and be a loyal customer. Thanks all at AHW Caringbah. 👍
Georgina Watkins
03:14 14 Aug 20
Our electrical hot water system stopped working and Billy was fantastic in organising a quote on the same day and a new Rinnai continuous gas hot water system the following day. Boys did a great job on the install too. Very easy to deal with and highly recommended.
Ankur Chauhan
03:15 09 Aug 20
Absolute pleasure to do business with Australian Hot Water - Seven Hills. Great service and advice over the phone! Plumber Billy; very professional, humble, genuine, reliable and helpful. Quick and cheap professional job done!Same day service! I already recommended to my family and friends! They were less than half price for same job other plumbers quoted.Many thanks, Billy!
Emma S
23:01 18 Jul 20
Woke up to no hot water the other day at my rental property and a loud noise coming from the hot water unit. I called my real estate and within a very short period of time had a call from a gentleman from Australian Hot Water. He was very polite and after explaining my situation he told me that someone would be out to see me in 30mins. A very ploite and professional young man was then at my house in no time - he quickly diagnosed the problem and that very same same day i had a new hot water unit installed. The next morning I had hot water again. The whole process was seamless. I will definitely recommend this company in the future.
Allira Wade
05:25 04 Jun 20
I’ve heard a few good things so when our hot water went I called Australian Hot Water first. Josh was early, super helpful and had our hot water fixed in time for afternoon tea. I would highly recommend them to anyone!
Debra Jacobson
11:40 03 Jun 20
Great service. Fixed my problem. I don't run out of hot water anymore!
Michael Cattarin
22:54 11 May 20
Excellent Service. From making the booking, to the repair needed - all done within a couple of hours. A credit to the trade industry.
Brenton Hamdorf
11:48 16 Apr 20
Very responsive, friendly and provide great service. They were recommended by my usual plumber and I have no hesitation in recommending.
Gary Bennett
11:10 15 Apr 20
Our 10 +year old Electric hot water heater stopped working Yesterday. I rang Australian Hot Water and they arrived same day, and got the heater going again. My wife loves these guys. Thanks John for your friendly manner and great advice on the best options for us on a new heater. I will be recommending Australian Hot Water to my Friends and Family.
Glenn Smith
05:51 14 Apr 20
I called the guys at Australian Hot Water Leumeah yesterday (Easter Monday) afternoon and they had someone on site by 0830 today.Paul explained what was required and kept me informed as he went.Our solar system was fixed quickly and for a good price.If your hot water system needs to be serviced/repaired/replaced make sure you give these guys a call, you won't be disappointed!
Shelley Gannon
23:04 25 Mar 20
We have used them several times and every time they are prompt, efficient and friendly. Their prices are always good. It's a great team. They have everything and do all plumbing types. Would recommend to anyone.
JASON LOW
00:22 20 Mar 20
Thanks very much AHW! Very happy with John and his team of 4 guys working to remove our old solar hot water and installing new system. Everything done well, site left clean. Couldn't be happier! Give these guys a call for your hot water needs. Highly recommended !!! Jason @ Oatley
Noble Darkmoon
15:17 26 Feb 20
The service provided was really good. Inspection of site and discussion of transfering from a very old system to a modern system. Everything that would be entailed, to allow for appropriate decisions to be made.The additional suggestions that were provided have also been extremely helpful, with the candid discussions.Installation was outsourced, the people they had used were very professional, helpful and knowledgable as well.
lynette walker
04:10 11 Feb 20
From the minute I rang to get a new Hot Water Service to the minute the young man left my house after installation,The customer service was prompt,friendly, and the office was always letting you know what was happening and when.I found the staff very knowledgeable and keen to explain anything I asked.I would recommend Australian Hot Water , their Staff and service to anyone
John Wurtz
06:48 17 Jan 20
I called Australian Hot Water 9:00am and told them about my problem with my Hot Water Service, I was told they would here between 12:00pm and 1:00pm, and get a phone call before they turned up. It all happened exactly like that. Best service I have experienced for a long time, it was all done in half an hour. I was also told what to expect to pay, and that was spot on too. I can highly recommend them.
Mark Esther
11:08 03 Jan 20
Very friendly and professional service, can't fault them!
Lucy Williamson
00:46 03 Jan 20
Chris and his team were great. Came the same day and hooked up replacement tank to get me through until gas connected. Once gas hooked up, they promptly returned to install a new gas hot water system, plus plumbing for heating and gas cook top. Couldn't be happier. Great service and advice, fast, good price, highly recommend.
rocketrod1882 s
02:09 02 Jan 20
We were without hot water for 2 days due to our gas hot water system failing. Due to the urgency we got another company out and were quoted $1,450+ from them to repair the system. The other company was pressuring us to replace various parts on the hot water system at grossly inflated cost. Called and spoke with Billy from Australian hot water who qouted over the phone. The technician Dean was at my house within 2 hours and fixed up our system with just a basic common part, saving us over $1,100 in the process. Will definitely call Australian hot water first for any service or repair in the future!
K T
06:05 16 Dec 19
Came quickly, rectified the fault, electronic invoicing. No complaints.
Taichi Lover
22:13 07 Nov 19
My solar hot water tank leaked but the new tank was not available. I was offered to replace it with a temporary tank free of charge. The new tank was finally replaced without any problem. Good service and price.
Ian Moloney
07:32 05 Nov 19
Had these guys do three hot water system systems in three houses over the last five years. I wouldn't use anyone else. Great service and fair prices.
Kylie Panizzutti
05:44 28 Oct 19
Most honest and reliable business we have ever dealt with went above and beyond
Jeff
11:02 28 Sep 19
Had hotwater Rheem installed a few weeks ago due to leakage of an old model. Good job, fast response, aslo covered carpets in the house to prevent damage when going through the room. Highly recommended
Christine Ludmon
06:11 26 Sep 19
"After a terrible experience with another shire based plumbing service that promotes "Honest" pricing, i would thoroughly recommend John from Australian Hot Water South. He really was honest unlike the others and provided a great service in rectifying the disaster the other service created. Thanks John will definitely be recommending you to my family and friends"
Sisil Samantha
03:09 17 Sep 19
Excellent Service and friendly staff.They have replaced my hot water tank HALF THE PRICE of another company.Thank you,
Kyle Sharpe
00:55 27 Aug 19
From the quote to the installation I received great service, would definitively recommend. Grant installed the hot water heater and was prompt, tidy and did a great job.
Greg James
07:39 22 Aug 19
Have had several hot water units installed over 20 years, service was great, the arrived when they said they would and price was reasonable.
Linda Lulham
02:21 16 Aug 19
Helpful, fast and friendly. Great to deal with. Thank you Chris!
robert cooper
09:46 14 Aug 19
had Kris around to quote on replacing my hot water system to gas, as he was doing this he asked what was wrong with my hot water, told him, he then found the problem. i have now got hot water, I had been told by another plumber that my system was gone, When my system goes I will be using Australian hot water to replace it,
Anne Tides
10:13 05 Aug 19
Highly recommend for any hot water needs. Prompt service on Saturday, came at specified time. Very friendly and professional. Will use again.
Nicolle Gibson
21:41 04 Aug 19
Fast and efficient service provided by Grant and Steve. My hot water system blew up in the morning and my new Rheem Gas system was installed before lunch the same day. I can highly recommend their service.
Sharon Hewitt
23:50 01 Aug 19
Service was quick and great. Great prices Friendly staff and will recommend to anyone.
tanpreet kaur
05:01 29 Jul 19
Zachary Herron
23:49 17 Jun 19
Really quick response time. The invoice was fully itemised and all the prices were reasonable!
Jamie
22:36 14 Jun 19
Suanne Dixon
05:23 12 Jun 19
After an unexpected cold morning shower (in winter), I phoned Australian Hot Water's Caringbah office around 10am and spoke to Matthew. I described the hot water system to him and he organised a call-out for that afternoon. Cameron arrived at 1.30pm and had diagnosed the issue, drained the 250 litre tank located inside my unit and replaced the element all in under an hour. I had hot water again three hours later. This company is prompt, reasonably priced and I received excellent customer service by both of the staff members I interacted with. I would happily recommend Australian Hot Water to anyone who is after reliability, efficiency and a realistic price.
steve egan
23:07 13 May 19
Fantastic service, thought i had a problem 8 months after purchase, did not hesitate to come and check, found no problems, didnt even mention a charge for coming out
Michelle Maroun
06:41 07 May 19
Cannot recommend these guys enough!!! Professional, reliable and affordable. Nothing is too hard and always turn up when promised. Definately highly recommend.
Christine McDonald
03:08 21 Apr 19
Efficient and personable tradesmen with most pleasant manners.
John Grover
06:30 29 Mar 19
Really good to be able to speak to people , get great advice and on going support
Mitch Ference
19:07 24 Mar 19
I was very suprised with this company, ive found it is usually an ordeal dealing with most building related trades, terrible service & poor workmanship etc. Dealing with Australian Hot water was anything but painful! they showed up when they said, were quick to quote and get a quality job done.
stephanie Antunes
05:32 18 Mar 19
Very happy with the service from these guys.They fixed the issue and the pricing was reasonable.They were also available ASAP and the technician was very helpful and friendly. They explained the issue in plain English so i knew what was going on!Will definitely be using them going forward.
Daniel Scavone
01:14 15 Mar 19
Great people to deal with. Honest and reliable. Went above and beyond to help us. Highly recommend these guys. I first had dealings with them 9 years ago when they installed our hot-water system. Unfortunately we had to call them out again, with some issues. They did there utmost to help. Thanks Kevin and your team!!
Margaret Norris
08:49 11 Mar 19
Rang 9.20am. Assessment and quote done by 10am. Job finished by 1pm. Kept informed of progress throughtout the day. Brilliant! It doesn't get better than this.
Guohua Yao
00:23 08 Mar 19
You guys did very well and professionally identified problems. Well done! Thanks for Kevin changing the appointment earlier for me. We are very happy for the service.
Ifty Hussey
01:19 16 Jan 19
Good service, Clinton and his team were very helpful and honest. Definitely worth calling them for any issues. Thanks guys...
Nilesh Gohil
04:46 27 Nov 18
Great services, very friendly team members. I will definitely recommend their Services.
chris david
01:10 14 Nov 18
Had Clinton and Paul over. Great honesty from australian hot water and the workers. Other people would change unnecessary parts for extra money but these guys honestly said a part that was leaking didn’t need changing because my system didn’t need it. They came today where here in no time the job was done in no time part placed and hot water all running. Thanks guy Chris Mount annan
Eastwood Ryde Netball Association
02:24 12 Nov 18
Very impressed with the professionalism and assistance. The quoting process was quick and reasonable for a new boiling hot water unit and installation was carried out within a few days. Highly recommended!
Erica Leon
02:58 07 Nov 18
Highly recommended no fuss or surprised my hot water was fix in 15 minutes very affordable price. They know what they do keep the business card on your fridge and safe any headache with other dodgy companies
Sharyn
21:56 22 Oct 18
Great service and reasonable pricing
Chris woolly
09:14 18 Sep 18
Had a Rheem Hot Water system installed by these guys. Great service and a great job.This was a year ago and I am happy to say the system is still working wonderfully well.
R V
00:35 06 Aug 18
Excellent work and customer service after a recent hot water tank replacement. Mick and Angus were very professional and took care to clean-up and protect fittings. Reasonable prices too, highly recommended.
Arjun Adhia
00:56 24 Jul 18
Billy was great with the installation of our hot water system, plumbing and with organizing a gas connection for us. Post installation, we noticed a leak in the kitchen and one underneath the house but he organised for guys to come down to fix it promptly.
Andrew Goodyear
00:59 14 Jul 18
Fantastic Service - very quick and reliable. We will definitely refer our friends. Thanks.
Cassandra Foster
10:30 12 Jul 18
The team at Australian Hot Water Macarthur were efficient and professional. They went above and beyond to provide quality customer service. I would highly recommend them to anyone.
Satvinder Chadha
01:43 19 Jun 18
Paul Wahid
04:43 17 May 18
Fast efficient service. Highly recommended!
Nicole Vittorio
22:16 15 May 18
After a string of hopeless, poor and incompetent tradies, I dreaded when our hot water failed. But a call to Aust Hot water, had Mark explain everything plain and clearly, had a guy out same day and fixed the problem, no fuss and fair price without nasty surprises. Amazing... Thanks guys! Will definitely use again.
Christine Pages
08:29 03 May 18
Kevin from Australian Hot Water in Campbelltown was very helpful. They had a special Dux hot water tank deal but had none on site. He ordered ours and it was installed efficiently by Clinton. He answered all our questions and gave us advice about our new system. I would highly recommend this company.
Bill M
10:22 25 Apr 18
Just like to thank the team @ Australian Hot Water for their prompt service at a reasonable price in particular Scotty whom did an amazing job on the supply and installation of my new gas hot water system. Well done guys.Highly recommend and will use them again in the future.
Wazza Dazza
00:40 22 Apr 18
Chris and his team installed a Sanden system. Great service and fantastic product.Thanks guys.
kathy Summers
04:03 18 Mar 18
very happy to recommend the team at Seven hills Australian Hot Water.. Scotty and his lads. Solved the mystery of my burst hot water pipe. The job was more complicated than initially quoted but stayed with the quote; even changed extra leaking taps!! i'm looking forward to cheaper water & electricity bills
Charlie L
07:05 02 Mar 18
Thankyou so much your customer service and honest advice, fast efficient install, it has been very much appreciated. I definately will use you again and recommend your service to others. Your communication is also on point.
Andrew Ward
21:50 07 Feb 18
Fantastic service! Guided us through 3 solutions to replace our existing system for a family of 5 & installed our system very quickly & at a good price. Highly recommend.
Jason Wang
03:43 01 Feb 18
Awesome! Free quotes, competitive prices, promptly reply to all emails / calls and provide solutions to help me install a 3 month temporary hot water system when I am waiting for my gas meter to be installed. Valuable comments, friendly staff and professional work.Would recommend to everyone!
Tara K
03:58 31 Jan 18
Very happy with the prompt and reliable service, would highly recommend Billy and the team at Australian Hot Water West
Adam Coleiro
07:22 29 Jan 18
Fantastic same day service. Thank you Scott and Tyson. Highly recommend.
Nicolle Martyn
20:39 28 Jan 18
Great service
Bo Chen
04:39 17 Jan 18
Scotty and Tana did a good job today. Australian Hot Water provided good advice and reasonable quote on my new hot water system.
Michael Rambaldini
23:33 16 Jan 18
Very pleased with the service and new gas installation. Great workmanship and advice.
Alfred David
21:35 11 Dec 17
Very happy with the job that was carried out. Scotty was a great installer who took pride in his work. Excellent workmanship. Keep up the good work.
Libby Salmon (Biocircuitry)
06:42 24 Nov 17
I received fair and balance advice on the installation of a new hot water system for a granny flat and which would be the most suitable for the application.Communication by phone or email was prompt and helpful.I ended up choosing a Bosch Heat Pump and once I had decided which service I wanted the installation was a straightforward process. I would definitely recommend and use these guys again :)
Duan Rong
01:53 17 Nov 17
Good price and Scotty and his colleague did a amazing job👍👍👍
Edy Gunawan
11:57 10 Nov 17
Friendly and professional service. I would gladly recommend to anyone. Thank you very much for your service Australian Hot Water South West.
Nargis Hanna
08:23 02 Nov 17
Service was beyond amazing!! I had an issue with my hot water system, contacted a few places and they said they can't fix the issue. Then I stumbled on these guys by accident and they came over and fixed the problem same day in a matter of 20 minutes or so. Im a very happy customer, their service is great.
Lili B.Juez
04:27 02 Nov 17
Absolutely fantastic service. Michael, the technician that came to relocate my hot water tank is a qualified electrician AND a plumber as well. Super efficient and kindly explained all the process and gave advice. He took pride on his work...he extended all pipes for water and electrical, all aligned perfectly and with the minimum obstruction possible to allow us to fit in a dishwasher. Recommended 100%. Even the lady on the phone when I called to book the job...she was great!
gianluca burger
10:42 30 Sep 17
Tom Baumer
05:49 14 Sep 17
Like to thank Kevin & the boys from Australian Hot Water Macarthur for their outstanding service. Our old hot water service blew up & within 3 hours Kevin & his team had us up & going. Fantastic, friendly service - keep up the great work.
Zeina Myles
00:24 07 Sep 17
I contacted this co. for a quote on a NEW hotwater system, but Kevin, instead of making a $600 sale, talked me into having it looked at by their plumber Paul who diagnosed and repaired it within 20 mins saving me heaps. It's rare to find decent people such as Kevin and Paul. in future I will always use them in full confidence knowing that they will do the right thing by me.
Julia Russell
08:43 26 Aug 17
These guys are the bomb, called in morning and had me back in hot water with a new system that afternoon. Polite, courteous and on time, cleaned up when they left. All at a good price. You guys have my vote.
Patrick O
22:21 17 Jul 17
We were told the hot water system needed replacing by another firm fire $2000+ call out etc. Theo came and quickly worked out system was fine but off peak was burned out. Honesty, integrity and punctuality, everything you want from a specialist trade. Patrick.
Jac d
07:03 26 Apr 17
Installed hot water service. Excellent service, freindly, great price couldn't be happier😊
R Wynne
03:01 21 Apr 17
Very impressed with the service and attention to detail.We have had Solar Hotwater services 1 in Lane Cove and now 2 in Razorback.We have had in Razorback our 17 year old unit serviced by Kevin and his staff and have just the old unit replaced with a Rheem 52H300 unit.The two staff arrived and did an exceptional good job which exceeded out expectations for technical ability and tidiness of work undertakenWell DoneRobert
Peter Kneale
04:48 18 Apr 17
Very prompt attention to our issue. Good work!
Andrew Harrison
06:34 13 Apr 17
Very good service and follow up.
Lucy P
22:48 08 Apr 17
We were worried about any plumbing jobs as we have had terrible experience in the past that resulted in going to the tribunal. Thankfully this time it was hassle free and the expertise and service were excellent. The guy who came in for the inspection knew his stuff, explained everything to us thoroughly and gave us options. We then had our gas water heater replaced within days from receiving the quote. They also have electricians with them hence simplifying the process of installing extra power points. The job was done in less than half a day and was absolutely stress and hassle free. Price was reasonable and competitive as we compared 3 quotes. Most importantly my house was looked after and wasn't left with a mess or broken/destroyed items to deal with afterwards. Would certainly recommend to others.
Tyler Garner
23:56 04 Apr 17
They were fantastic, friendly service & knowledgable. Got what I needed very quickly! Would recommend to anyone & everyone
Michael Shorey
06:39 23 Dec 16
Same day service. Friendly staff.
Jonas Wan
00:48 15 Dec 16
Hassle-free, professional and friendly service by the office and installation team. The new hot water system installed and all rubbish and old hot water tank are removed and disposed.The price is really fair and competitive and strongly recommended to our friends and family.Thank you very much to Australian Hot Water at Moorebank.
Leone Boughton
21:23 06 Dec 16
Absolutely fabulous service. New Hot water system installed all rubbish and old water tank removed. Best price. Highly recommended. Thanks Australian Hot Water at Moorebank
kranthi ch
07:30 16 Nov 16
Highly recommended. I've used Billy and team for some of my Plumbing issues and have found them very knowledgeable and prompt in their response.
Tumbleweed Events
05:56 25 Jul 16
Thanks for the prompt service, we had a burst hot water pipe and Australian Hot Water were straight out to fix it . Would definitely recommend their service.
Jason Turner
04:52 05 Apr 16
Friendly, helpful, and low-pressure when selling. On-time and professional during installation. Very pleased.
John Murphy
22:07 07 Dec 15
Great to receive more positive feedback from another happy client!"Hi Dean,Thank you for your email.We were very impressed with the prompt and professional service we received from your company. You made sure that we were not left a day without hot water!Thank you,Vanessa and Andrew"
Mark Sherriff
23:04 27 Oct 15
sara peter
13:51 04 Apr 15
Good day to be a few days and I am looking forward to be a great day and the first time to the
Karen B
09:48 13 Jun 13
Thank you for the prompt and efficient service had us back in hot water quickly very professional and helpful.
