Little or no hot water? Looking for solutions? Australian Hot water has local hot water plumbers  available for emergency hot water heater replacement?

Emergency Hot Water Repairs We Offer

  • Replace or Repair A Hot Water Heater that has stopped working
  • Repair  a malfunctioning thermostat
  • Resolve hot water supply or pressure issues 
  • Repair a faulty heating element 
  • Fix inconsistent water temperature issues
  • Repair faulty circuit boards
  • Repair or replace a broken pilot light 
  • Repair leaking hot water pipes
  • Addressing a noisy hot water heater


Why Choose Our Emergency Hot Water Plumbers

As professional hot water specialists we understand the complexities of electric hot water heater systems.

If you are encountering any issues with your electric system, we have the expertise to identify and fix those issues. From simple fuse replacement to total electrical fault diagnosis and repair, we have solutions. 

In addition to electrical hot water expertise, we also specialize in providing emergency services for gas water heaters. We can fix the pilot light on your gas system, find gas leaks and ensure isolation values are in the correct position or if they need replacement. 

At Australian Hot Water your safety is our top priority, and we are here to ensure that your hot water heater operates reliably. We highly recommend contacting Australian Hot Water to book a same day service appointment.

However, hot water systems don’t always fail at convenient times. To possibly save you time and money, we’ve put together some troubleshooting tips that might help you address problems sooner versus later.

Problem 1: My system has no hot water

ELECTRIC: Check the fuse or circuit breaker on your switchboard. If the fuse is blown, replace with correctly rated fuse wire. If the circuit breaker has tripped, reset to “on.” In most cases, a blown fuse or tripped circuit breaker indicates a problem that should only be serviced by an authorised service representative – call Australian Hot Water to book a same day service appointment. Never remove any electrical covers to expose bare terminals or wiring.

GAS: Check to see if the pilot light is still alight. If not, most storage types of gas water heaters will have step by step lighting instructions on the inside of the front cover panel. Follow the procedure carefully as instructed. If you are unsure or not confident with the procedure, do not attempt to light and call Australian Hot Water for same day service from one of our authorised service representatives.

Problem 2: No water flow from the hot water tap

ELECTRIC/GAS: Check to see if the isolation valve located at the hot water system is turned to the “on” position (usually anti-clockwise). It may have a black knob or a normal tap type head and is typically located at a lower level than the water heater inlet. Do not touch any other valve associated with the water heater.

Problem 3: Hot water cylinder leaking

ELECTRIC/GAS: A leaking cylinder usually means a new hot water system is required – call Australian Hot Water to arrange a replacement. So that you can continue to use other household appliances, we’ve provided instructions for turning off water supply to the hot water system. Turn the water off at the isolation valve, usually at a lower level near the water heater inlet. For electric systems, turn the power off at the meter box – the fuse switch or circuit breaker will usually be marked as “Hot Water,” “HWS” or “Water Heater.” For gas systems, isolate at water heater by locating the gas supply valve which is usually a yellow lever (older installations may be green or black). Turn the valve a quarter turn clockwise to isolate the gas.

Problem 4: Water flowing excessively from temperature pressure relief (TPR) valve

ELECTRIC/GAS: Excess water running from your overflow valve can indicate:

  • The water temperature or water pressure is too high
  • Sediment may be caught under the seat of the valve
  • The valve needs replacing

Instructions on how to operate the valve will be on the water heater labelling. Lift the lever carefully to allow water to flow from the overflow pipe – make sure other people are clear of the pipe drain as the water may be hot. Allow water to run from the overflow pipe for several seconds then ease the lever closed. Water should cease to flow. If water continues to flow or if you aren’t confident to further troubleshoot your hot water system safely, call Australian Hot Water’s 24 hour water heater service for a fully authorised repair technician service call.

We have centres in Alexandria, Belmore, Caringbah, Leumeah, Moorebank, Mona Vale, Seven Hills, Fyshwick in Canberra, and Cardiff in Newcastle, Australian Hot Water can help get your hot water flowing again quickly and reliably. We also have licensed agents in Melbourne, Brisbane, Gold Coast and Adelaide.

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