Our team of professionally qualified and licensed plumbers, gasfitters and electricians, provide dependable same day service throughout Sydney and NSW. Whether you need service, repairs or replacement you can rely on our team to provide quality workmanship and service.
Read reviews from our many satisfied customers.
Akhtar Azhar
2 days ago
Response from the owner:Hi Akhtar, Thank you very much. Regards The Inner West Team.
Yolande Durr
3 days ago
I had to have my hot water tank replaced in my rental unit and Australian Hot Water Inner West were prompt in acting on the work order they received from my real estate. The young man who came out was very polite, knew what he was doing and did an excellent job, I'm very happy. Thanks 🙂
Response from the owner:Hi Yolande, Thank you so much for your fantastic review! We’re delighted to hear that our team responded promptly to the work order and that you were happy with the replacement of your hot water system. It’s great to know our installer was polite, professional and completed the job to a high standard.
We truly appreciate your kind feedback and are so pleased we could make the process easy and stress-free for you. Thank you for choosing Australian Hot Water Inner West – Your Local Hot Water Specialist! 😊
Bec L
3 days ago
The team at Australian Hot Water are amazing – very prompt responses, competitive rates and great work. Thank you Sam and Troy for arranging my 50L HWS replacement, and for sending out Michael very promptly for a follow up! Definitely will contact again in future if need be and recommend your services!
Dylan Porter
3 days ago
Great and prompt service. Grant came over to quote for a replacement solar hot water after another company let us down. Provided a very reasonable quote to repair the unit and was able to attend to the repair on the same day.
Also responded very quickly when a minor fault arose with the repair. Turned up next day and got the hot water back on track.
Excellent local service. Also provided a competitive quote to replace the solar hot water unit – which we will likely use when our old system finally gives up.
Thanks Grant.
Response from the owner:Thanks for the feedback Dylan. Glad we could assist. Enjoy the hot water.
Regards Grant
Ben Kerr
6 days ago
Amazing service! Cannot recommend highly enough. Our dog also loved them! Ps sorry for all her jumping and stealing items…
Siew Kim Loo
1 week ago
Thanks heaps Belinda for organising a prompt am appt as promised.Luke replaced our hot water tank efficiently and professionally with detailed explanation.We are happy and satisfied with the services provided. Reliable and Highly recommended. –
Response from the owner:Hi Siew, Thank you so much for your wonderful review! We’re delighted to hear that Belinda was able to organise a prompt morning appointment as promised, and that Luke provided an efficient, professional installation along with a clear explanation of the new system.
We truly appreciate your kind words and recommendation. It was a pleasure assisting you, and we’re so pleased you’re happy and satisfied with the service. Regards Australian Hot Water Inner West – Your Local Hot Water Specialist.
Steve Plum
1 week ago
Could not be any happier with AHW. From first contact with Daniel to the installers Pat and (sorry mate forgot your offsiders name)arriving on time and being most efficient and professional.
Highly recommend this professional outfit.
Another bonus was they also came the same day I called and enquired and saved me a good lot of money compared to other companies quotes so give them a go.
Response from the owner:Thanks for the great feedback
Steve much appreciated glad we could help
Vy Ho
1 week ago
It was a simple and quick process. Kevin was knowledgeable and was able to answer my questions and made it very easy to understand. The price was also competitive.
Response from the owner:Thank you Vy for the fantastic review we appreciate your support and feedback.
Luke Chapman
1 week ago
Response from the owner:Hi Luke, Many thanks. Regards Australian Hot Water Inner West – Your Local Hot Water Specialist.
Marina V
1 week ago
Josh L extremely professional, caring, excellent at his profession & a true professional. Josh reinstalled a hot water system and I was honestly surprised at his consideration for all aspects of the renovation we did . He truely cared about the plumbing work & eas considerate of the entire space. This guy needs a pay rise or promotion as he is honestly a real assert to Australian hot water. I will recommend the business and especially asking for him to everyone else.
Ask for Josh when you call, he is a immaculate tradesman!
Also to mention Belinda in reception has been highly professional during every call and she is definately a business assert too
Excellent professional staff and service
Response from the owner:Hi Marina, Thank you for your outstanding review and for recognising Josh and Belinda. We’re delighted to hear Josh’s professionalism, care, and attention to detail made such a positive impact during your hot water system reinstallation, and that he was considerate of your renovation and space.
We’ll pass your feedback on to both Josh and Belinda—they’ll be pleased to know their work is appreciated. Thank you also for your recommendation and kind words about our team.
At Australian Hot Water Inner West – your Local Hot Water Specialist, we’re committed to professional, caring service from first call to completion. We appreciate your support and look forward to assisting you again. Regards The Inner West Team.
Mario D'Urso
1 week ago
All round professional service. Very knowledgable and both service desk and HWS installer were courtious.
Response from the owner:Hi Mario, Thank you for your wonderful review! We’re delighted to hear you received professional, knowledgeable and courteous service from both our service desk and hot water installer. We pride ourselves on making the entire process smooth and hassle-free, from your first call through to installation. We truly appreciate your support and recommendation. Regards Australian Hot Water Inner West – Your Local Hot Water Specialist.
Jay Galbraith
2 weeks ago
Response from the owner:Hi Jay, We very much appreciate your feedback. Thank You. Regards The Inner West Team.
Neil Gow
2 weeks ago
Response from the owner:Thank you for the 5 star review. We appreciate you taking the time to do it.
Brett Hickson
2 weeks ago
Fantastic service at a reasonable price. After having a hot water tank rupture, the team quoted me over the phone, Attended 30 minutes later and the job was complete all within an hour.
Even though there was a mix up with the address (completely a fault on my side). The team were still positive and fixed our mistake without fuss.
Highly recommend and will absolutely use again
Response from the owner:Thank you Brett for the great review, we really appreciate it and look forward to assisting you with your hot water needs in the future.
David Xu
2 weeks ago
The team have been amazing at fixing my hot water issue with urgency. We had Ryan who was professional and thorough in his assessment of the issue and was able to repair it straight away. However, the issue came up again in 2 weeks and the team sent John out straight away even though they had a busy schedule and he was able to fix the issue immediately and the Ryan came out again to make sure everything was all okay. Amazing company and would highly recommend.
Joan Boyle
2 weeks ago
Booking for a service call was straight forward and an appointment was offered for the next day. Ryan from the Caringbah office attended our house to investigate a noise in the water pipes and located 2 faulty valves in the Solahart hot water system. He replaced the valves and checked there were no other issues. We would recommend Ryan as his service was prompt, courteous and efficient.
Van Huy NGUYEN
2 weeks ago
Great work supplying and installing new hot water tank for my house!
Response from the owner:Hi Van, Thank you for your fantastic 5-star review! We’re delighted to hear you were happy with the supply and installation of your new hot water system. We truly appreciate your support and recommendation. Regards Australian Hot Water Inner West – Your Local Hot Water Specialist.
Luke Murray
2 weeks ago
They responded to my enquiry promptly and gave sound advice on my hot water options. The works were booked in the next day and were completed quickly with no mess. Billing and invoicing were seemless.
Response from the owner:Hi Luke, Thank you for taking the time to share such a detailed and positive review. We’re delighted to hear that you were happy with the prompt response to your enquiry and the advice provided when discussing your hot water options. We’re also pleased that we could arrange the installation so quickly and complete the work efficiently, leaving everything clean and tidy. We understand how important clear communication, reliable service and a smooth billing process are, so it’s great to know the entire experience met your expectations. Thank you again for choosing us and for your kind recommendation. We truly appreciate your support! Regards Australian Hot Water Inner West – Your Local Hot Water Specialist.
Lazarus Gray
2 weeks ago
Absolutely prompt, professional and perfect service. Couldn't be better, and I couldn't recommend them more highly.
Response from the owner:Hi Lazarus, Thank you so much for your fantastic feedback and review! We’re thrilled to hear that you found our service prompt, professional and exactly what you were looking for. Your kind words and strong recommendation mean a great deal to our team. We pride ourselves on providing reliable service, quality workmanship and making the whole process as easy as possible for our customers. Thank you again for choosing us and for your wonderful support! Regards Australian Hot Water Inner West – Your Local Hot Water Specialist.
J S
2 weeks ago
Quick and easy booking process. Professional service and friendly staff. Highly recommended
Response from the owner:Thank you for the great review we really appreciate it.
lorraine stanley
2 weeks ago
I recently had a new hot water tank installed by AHW and can recommend them without reservation. Friendly, punctual and deliver what they promise. What's not to like.
Response from the owner:Hi Lorraine, Thank you for your fantastic review! We’re delighted to hear you were happy with the service and installation of your new hot water system. Our team always aims to be friendly, punctual and deliver exactly what we promise. We really appreciate your recommendation! Kind Regards Australian Hot Water Inner West – Your Local Hot Water Specialist.
Owen Yang
3 weeks ago
I contacted them at about 2.30 pm on Friday needing a replacement hot water system. They came out almost immediately and had the new system installed.
We then discovered that the system wasn't receiving power because of an unrelated electrical problem at the switchboard. When I couldn't get hold of my electrician, John came back and did a temporary bypass so that we could have hot water over the weekend.
I think some businesses would just install the new system, take the money and move on. But John was responsive, willing to help and did what he could to get us back up and running. He's the man!
Response from the owner:Thank you Owen. Always great hearing from a happy customer. We are glad we could be of service.
Mark
3 weeks ago
Replaced our Rheem system like for like. Josh is brilliant, knows his subject. Would use this business again. Thank you 🙏
Response from the owner:Hi Mark, Thank you for your wonderful review! We’re so pleased to hear you were happy with the like-for-like Rheem replacement hot water system and that Josh provided excellent service. We’ll be sure to pass on your kind feedback to him. We really appreciate your support and look forward to helping you again in the future. Regards Australian Hot Water Inner West – Your Local Hot Water Specialist.
james
3 weeks ago
Technican was knowledgeable and kept me updated on the whole process
Response from the owner:Hi James, Thank you for your great review! We’re pleased to hear our technician kept you informed throughout the process and provided knowledgeable, professional service. We really appreciate your feedback and support. Regards Australian Hot Water Inner West – Your Local Hot Water Specialist.
Sil Kov
3 weeks ago
Prompt friendly and cleaned up and washed down the outdoor deck outside the laundry
Five stars from me
Prompt response to my email and a professional follow through and quick turnaround for installation
Well done
Response from the owner:Hi Sil, Thank you so much for your fantastic five-star review! We’re delighted to hear you were happy with the prompt response, friendly service, and professional installation. It’s great to know the team also took the time to clean up and wash down the deck after completing the work. We really appreciate your support and kind feedback. Regards Australian Hot Water Inner West – Your Local Hot Water Specialist.