Our team of professionally qualified and licensed plumbers, gasfitters and electricians, provide dependable same day service throughout Sydney and NSW. Whether you need service, repairs or replacement you can rely on our team to provide quality workmanship and service.

Read reviews from our many satisfied customers.

Peter Williams
Peter Williams
1712633884
Quick and prompt service with reasonable rates
Pim Grogan
Pim Grogan
1712555184
We are very happy with the fast friendly and knowledgeable service
Maggie L
Maggie L
1712359436
Thanks for the excellent and speedy service all the way from the fast response to the first call, the inspection, quote, and installation. Well done.
Tim Cousins
Tim Cousins
1712302639
Polite,arrived earlier than expected, fixed the problem in 20 minutes, couldn’t be happier, glad we didn’t have to change the whole hot water system.
Adam Cousins
Adam Cousins
1712278917
Great experience with swift replacement of my hot water service.
Dianne Brown
Dianne Brown
1712184414
Very efficient team with great response. Very happy with everything. Would highly recommend them.
John Cavasin
John Cavasin
1712181741
Good prompt service, install on time and completed successfully
Excellent service. Came on the day of my call, found the problem very quickly, had the part on hand so quickly replaced faulty part. Well done!
Rooster Cogburn
Rooster Cogburn
1710851025
Thanks Aussie Hot Water, prompt service for a faulty electrical circuit on our HW heater. Fixed same day at a great price. Shout out to Rob & David for their service.
Greg Johnson
Greg Johnson
1710827235
Highly recommend Honest and reliable. Woke to no hotwater. Paul came did his checks to find nothing wrong with the system and didn’t charge $$. He said likely didn’t heat due to signal fail . I rang endeavor they said possible signal fail overnight and they sent out boost during the day. Spot on Thanks.
Lincoln Weidner
Lincoln Weidner
1710724419
Imtiaz Anwar
Imtiaz Anwar
1710458164
They replaced the system same day I called and with a better price than others had quoted. On 11/1/24 Tyson replaced my Hot water system. From starting to end, Tyson was very friendly and professional. He finished the job in a neat and clean manner and left the place clean. I waited for some time to leave the review as wanted to make sure no water was leaking or no other issues with the product or quality. Completely happy and would use them again. Thanks Tyson.
Julie Taylor
Julie Taylor
1710277319
Super quick service, I would highly recommend
leanne
leanne
1709802803
Last month AHW replaced my existing hot water system that was leaking with the leakage getting worse over a course of 2 weeks. Appreciated the quality work, explanations and polite manner of Isaac (name as per receipt).
Bill Walsh
Bill Walsh
1709794093
Fairly priced and efficient service.
Tom J
Tom J
1709787880
A. H,h
西中川健二
西中川健二
1709690603
Frank Egan
Frank Egan
1709607746
Excellent service, third water heater over the years highly recommend them
Ernest Udero
Ernest Udero
1709592952
Great customer service. Reasonable price. Young bloke Matt saw that just replacing the system wasn’t going to be tidy so he went the extra mile to level ground, bluemetal and large paver. Looks great and works nicely.
thomas liu
thomas liu
1709207839
Very good service.
Alison Matthews
Alison Matthews
1709086996
Woke up to a kitchen full of water from the hot water system. I called Australian Hot Water and they had someone here in an hour. Great service.
Pradeep Kumar
Pradeep Kumar
1709021178
Great Service. Kevin and Paul were very friendly. Great and efficient customer service. I recommend Australian Hot water Macarthur to anyone.
Michael Edwards
Michael Edwards
1708986292
Troy and Martin did a great job of installing our new hot water system. They were extremely efficient and professional and answered all of my questions. I would have no hesitation in recommending Australian Hot Water Northern BeachesMick, Queenscliff
I called for a quote on a Sunday morning and Kevin was very helpful. He was friendly, efficient and got the job done. Would definitely recommend.
andrew
andrew
1708567164
Australian Hot Water – East, were the best!!! I had a challenging job for the boys, and that was to remove my old 300lt solar hot water system from the roof, which was 3 levels up!!!! and then some how find the best way to get the gas from ground level up to the top level to install a new gas instantaneous hot water system into my laundry. I was dreading the day when Grant, Marcos and Jake came to do the job, as I knew the old system was going to have to be taken down and out through the apartment. The whole day it took to complete, went far smoother than expected. Grant was not phased by the job at all, I like a challenge he said. He came up with a good plan when he quoted for the job and on the day of removal and installation, any changes to that plan (and there were some) he spoke with me and explained why the changes were necessary prior to going ahead. I’d hire all these guys again, in a flash, they know what they are doing and are pragmatic when they need to be.Thanks for such a great job fellas!Andrew (From Darlington)
Roderz
Roderz
1708503565
Brian Duncan
Brian Duncan
1708062425
This was the 3rd time we have used Australian Hot Water. Their installers were very polite and installed our new water heater very professionally. We would recomend this company to any one.
Annie Barker
Annie Barker
1708053380
Belinda, Josh and the team were excellent. Super responsive. Left a message with the after hours service at 9pm, got a call back the following morning at 7.30am and had a new hot water service installed by 10.30am. Great price, a third the price of another quote. Highly recommend 👍👍
Fast, friendly and wonderful service!
Theresia Tipler
Theresia Tipler
1707802879
The best experience and maintenance I have received with ample communication and great maintenance. The technician was fantastic and very patient and thorough. He even offered to assist with lifting some heavy stuff I had in the garage, after the unit was replaced. Thank you Matthew, you are appreciated.
Danika Armytage
Danika Armytage
1707797569
Fantastic same day service. I was ALMOST ripped off by a dodgy plumber, but thankfully Australian Hot Water saved the day for a sixth of the price the plumber tried to charge
Glenn Davis
Glenn Davis
1707774030
Great, efficient service!- one evening, our old water tank started leaking, so the next morning I contacted Australian Hot Water and they promptly came to assess the problem, advised a new tank was needed and gave me various options/ prices. Paul and his apprentice were able to install the tank that day and dispose of the old one. Paul communicated well and was very courteous while carrying out the job.Overall it was a very positive experience and I would highly recommend this company.
Manju Maharjan
Manju Maharjan
1707450351
Thank you so much Paul for fixing the hot water system, Pricing is transparent and job done perfectlyReally appreciate
Nora Sundari
Nora Sundari
1707214132
Excellent service, easy and straightforward. No dramas!
Replaced my hot water tank in super quick time. Excellent customer service. Thank you for your great work.
Michael Foss
Michael Foss
1706930941
Initial telephone contact with the company was efficient & the follow-up & installation the next morning was well organised and competent. Thankyou
Matthew Lai
Matthew Lai
1706846196
Great service they came on time did a good job and also didn’t leave any mess was very happy with them
Gary Walker
Gary Walker
1706837716
Joost Bekker
Joost Bekker
1706828335
The guys did a great job, very quick turnaround on replacing indoor gas water heater. Very helpful team.
Ian Young
Ian Young
1706755957
Great service. Arrived when they said they would and did a great job without any fuss. Good communication too. Recommended.
Jacob Mitchell
Jacob Mitchell
1706058105
Had a great experience with Australian Hot water. They were at our place within an hour of calling due to a leaking 10 year old heater. They were able to replace it (with a larger & better) Hot water heater on the same day with no fuss at all. Definitely recommend
Anna Connell
Anna Connell
1706050560
Quick and effective installation. Brandon was very punctual, polite and clear in installing
Ken was very polite and professional.Very well satisfied with his assistance and service.Highly recommended 👌
Kevin helped our family find the right hot water system to suit our home and budget.He made the whole process so easy he worked so quickly to get it done so we could enjoy a hot shower the same night.Highly recommend to call Kevin for any hot water system needs
Grant Cruchley
Grant Cruchley
1705971352
Brandon and his offsider arrived right on time, and did a neat and efficient installation job. They were polite and helpful throughout. Recommended.
Pradipa Rijal
Pradipa Rijal
1705830728
Graham Klerks
Graham Klerks
1705707443
Great to deal with, helpful and informative. Quick to install and quick at installing. Definitely recommend.
Eddie was absolutely brilliant, he was punctual, efficient, covered our options for a water heater, made helpful suggestions
Michael Kelly
Michael Kelly
1705268739
Excellent experience from quoting through installation and follow-up service for a minor query. Very happy to recommend this business for hot water replacement.
Fazley Rabbee
Fazley Rabbee
1705117644
Great service.
Adora Cleofe
Adora Cleofe
1704956578
From enquiry to booking Kevin is not only honest , works with integrity, he knows exactly what we needed and not like other companies that they will try to talk you into unnecessary and costly unit.Pricing is fair and transparent – definitely value for money.Praises and highly recommend Paul for his efficiency , super friendly attitude and punctual services. Very impressed!
Jason
Jason
1704894302
5 Star Hot Water installation service.Great job !Very Happy.
Rino Trunzo
Rino Trunzo
1704845305
Wilson Yousiph
Wilson Yousiph
1704420318
Excellent service very helpful and very friendly people
Gidion Eng
Gidion Eng
1704186012
30/12/2023 afternoon my hot water tank burst. I was panic because is new year long weekend. I called view plumber but no luck. I remember Australian hot water at Blacktown. Thanks God they answer and came 2 hours after I made a called.His name is Billy. Very nice bloke. He gave me 2 quotes. And I said done ! He installed temporary hot water so we can used for shower and etc. He came today 2/1/2024 to installed new one for me.Im so please with his job. Very professional clean and just made me very happy. Thank you so much Bill, you are truly champion without you we will not shower for 3 days. You the best Bill 🙏
Amazing service, super quick response, excellent service and outstanding all round. John came very fast and fixed my old hot water system. He is fully equipped, careful, diligent, extremely experienced, precise and a lovely bloke with it. I fully recommend Australian Hot Water. I have never ever ever had such excellent service in Australia. The price and service was superb. Deborah.
Melissa Brown
Melissa Brown
1703045283
Great service
Brett Daniels
Brett Daniels
1702939565
Zero complaints, the guys did a great job installing my heat pump system – a massive upgrade to our previous gas system. No more gas bills for me! Will be engaging the team again for future work.
Fadi El azzi
Fadi El azzi
1702619229
Such amazing kind and professional service I highly recommend everyone to use this company.
Ryan Alexander
Ryan Alexander
1702598883
Great service, price and timing. Good service teams and they were nice enough to explain stuff to me. Thanks
Roger Miranda
Roger Miranda
1702463427
The plumber Josh was incredibly professional and did an amazing job . He was approachable and explained what he was going to do . He did a good job and beyond . I would recommend his professional services to anyone who needs a service from this company 🙏🏼excellent work 😊
mohammed Farouk
mohammed Farouk
1701935514
Excellent service . Very neat nice work . Highly recommended .
The team at Australian Hot Water were a pleasure to deal with. Our hot water system replacement was booked in easily, and the team completed the replacement and did such a great job. Our friendly technician talked us through our new system and answered any questions we had. Thank you for making our system replacement a breeze. I will definitely recommend them to others.
Mae Li
Mae Li
1701661792
The company quickly arranged my job after i called in late morning to replace my hotwater system at reasonable price. Troy came within 1 hour and did great job. Thanks. High recommended!
Rang and arranged check of non operational hot water heater.Paul arrived on time checked heater and gave all clear and informed me of results.Australian Hot Water have been extremely helpful in helping with resolving this issue and i would highly recommend them in your time of need
Adam McCallum
Adam McCallum
1700786094
Professional, Competitive and Prompt. Hassle free same day replacement engagement, highly recommend the AHWM Team.
Robert
Robert
1700281279
Quick response, very professional and great workmanship a+++
Val Ugay
Val Ugay
1700195354
Paul is easy to deal with, called a night before and he was at my place first thing in the morning, replace my leaking hot water and voila! Everything is good. He even checked my neighbor’s leaky laundry hose and gave him advise.And he gave me the qr code to enter the raffle, hopefully I will win!!Cheers Paul!!
Sandra Clarke
Sandra Clarke
1700093807
I’m very happy with the service delivered by Australian Hot Water when my hot water system failed spectacularly and had to be replaced in a hurry. Angus was prompt, presented as a true professional, he worked efficiently and explained things to me, and left the site clean and tidy. And he is a thoroughly nice bloke as well. Can highly recommend.
John Nothdurft
John Nothdurft
1700023572
From initial contact at a sustainable living show to the final installation of our heat pump hot water system, Australian Hot Water, Canberra office has been five star. Kylie handled all the paperwork and installation details including rebates and the loan paperwork while Tyler and Ben were courteous and highly efficient in installing the system. The Duo Flo pair also gave clear advice on its operation and left the site in a very clean and tidy state. Highly recommend this company.
Ivy Tan
Ivy Tan
1699922049
tanya bazzi
tanya bazzi
1699847248
Great service and no wasting time.Great job guys
Excellent work. Very helpful.
Guy Hammond
Guy Hammond
1699509299
Excellent service, third time I have used these folk in Leumeah for hot water systems and service. Excellent standard of workmanship in the installation of my new Rheem system. Especially noticeable to me as an engineer was the very high level of professional pride in the plumbing of the system into my house plumbing, all piping and jointing was perfectly straight and aligned and all joints were perfect. Excellent service within in 12 hours of placing the order for my new Rheem system. Previous installation was also by Macarthur Hot Water and supplied by Australian Hot Water. It lasted 25 years and this new one will most likely do the same.
Dave Fore
Dave Fore
1698971959
David Sharp
David Sharp
1698824693
Great service, on time, reliable friendly staff!
Chris Steilberg
Chris Steilberg
1698794430
I found this company prompt reliable and reasonably priced and will use them again if the need arises
Mark Arentz
Mark Arentz
1698541488
Serviceman Kevin was prompt friendly professional and very helpful. I would definitely rate him highly for anyone. Thank you so much for coming around on a Sunday.
david taylor
david taylor
1698364752
Very impressed with Australian hot water, quick and professional would recommend if you need a hot water system
It is Saturday night and the water heater is so hot it has warped the cupboard it is in and I am expecting it to explode at any minute so I call Australian Hot Water (not really expecting anyone to answer). Belinda is incredible!! She not only picked up the call but calmed me down and talked me through what to do before contacting the real estate so I returned from work on Monday to a new tank. I cannot thank her enough!!! Australian Hot Water was absolutely brilliant.
Jozef Miklic
Jozef Miklic
1698011241
Professional workmanship and excellent service.
The team at Australian Hot Water were very responsive in sourcing a replacement water heater when our ancient system failed. As soon as the new heater was available, they arrived and installed the system with a minimum of fuss. The installation team were friendly and efficient, and got the job completed in quick time.
Michelle Young
Michelle Young
1697064839
Recommend very highly.
Very happy and impressed and would definitely recommend. All staff were extremely helpful and turn around time from inquiry and order to installation was so quick – less than a day! Was also happy with transparent pricing and easy to check it on their website. They have maintained their 5 stars reputation. Thank you Australian hot water for saving us when our hot water system lost its battle with age.
Henry Espinel
Henry Espinel
1696975532
Great service. Easy to organise replacement tank. Very happy with service provided. Thankyou
Stephen Baldwin
Stephen Baldwin
1696913749
Came very quickly, installed the new hot water system with no hiccups and cost effectively. Thanks!
Kat G
Kat G
1696813266
The Plumber was knowledgeable, and capable. He did a good job replacing the hot water system to gas in a very old strata unit. The lady who booked the appointment in was very helpful and polite.
Nic Song
Nic Song
1696466693
Ryan is a great tradesman, great workmanship, great communication, great price 👍
Daniel Cooper
Daniel Cooper
1696298488
Very pleased with the service and pricing for the hot water tank.
Vanessa Earp
Vanessa Earp
1695860179
Lydia
Lydia
1695684874
Thank you very much Belinda for providing good customer service.And thanks to Ryan for replacing my new water heater today at Wiley Park. He was very professional and had patiently answered my questions. Since my father’s properties’s hot water systems were replaced by Australian Hot Water, they are the one and only choice for our family.
Bill Youssef
Bill Youssef
1695266956
Great service! Great price! Installed On time as promised and cleaned up everything after the job was completed.Highly recommend Australian Hot Water – Inner west. .
Alan Yin
Alan Yin
1695255098
There is weird sound from my solar control unit. Asked several traders to have a look, most just want big money to replace the whole tank. This one is honest and just replaced solar control unit. Saved me a lot.
Greg Lock Lee
Greg Lock Lee
1695168347
Josh & Brandon from Australian Hot Water arrived on time 7.30 am, & proceeded to remove the old & instal the new 135 litre Rheem hot water heater. They were careful bringing up the new & removing the old (1st floor installation) & were pleasant to discuss the workings of the new Rheem & ongoing service needs. All in all, a prompt (next day) service, from ordering to delivery & installation. (start to finish job time 1.5 hrs)Thanks for the prompt resumption of hot showersGreg (Kingsgrove)
Great customer care, professional and would recommend
Ivan
Ivan
1695094121
Had Australian hot water west install 2 X instantaneous hot water system at my property and there service was flawless they turned up on time done the job quick and neat very professional install they even organised a gas regulator upgradeMatt and Kye are a asset to the Australian hot water west branch
DAVID EVANS
DAVID EVANS
1694504682
Honest and easy to deal with.Showed up as promised the best plumbing service out there
John Mansell
John Mansell
1694496205
Definitely one of the best companies to deal with. Arrived on time, did an excellent replacement of our solar hot water with nil mess.
Spaz Zo
Spaz Zo
1694409479
Many thanks, good advice and appreciate the quick response in replacing my Stiebel Eltron unit.
Claudia Effendi
Claudia Effendi
1694222426
Excellent experience with AHW-Macarthur. Kevin was friendly and extremely helpful from the very beginning. Paul came out on time to install our Rheem system without any fuss and ended up having a great chat. Would thoroughly recommend these guys for your next hot water installation. Thanks again!
Beth Cartmell
Beth Cartmell
1693661593
I recently needed to replace my hot water system. Australian Hot Water at Leumeah were very helpful re what was available and were able to replace my existing system within two days. The installers arrived at the appointed time, completed the job efficiently,cleaned up after themselves and removed the old unit.
Robert Sage
Robert Sage
1693456596
Quick response to my problem. Excellant service.
Eric Cangy
Eric Cangy
1693455423
Eddy the plumber was an absolute gem. I couldn’t speak more highly of him. Made what seemed to be an impossible job possible. And did the job with so much care. I honestly have to say he is the best plumber I have ever used. Belinda’s service was also exceptional to get Eddy assisting us on the same day we called. Thank you so much for your service Eddy and Belinda.
MONIKA GIBSON
MONIKA GIBSON
1693369947
Billy and his team from Seven Hills gave us very professional service. They were helpful and did what they said they would and even went out of their way to assist us to complete the job on time. Would recommend them to anyone anytime. Thank you to all involved Geoff and Monika
Laurel Quinlan
Laurel Quinlan
1693215007
Lovely staff and great service. I would recommend them 👍
Vanessa B
Vanessa B
1693181216
Wonderful, quick responsive, hospitable and friendly team. The best and most affordable!I only wish I had of chosen Australian hot water firstly when I looked online for a supplier/installer of a 50litre electric hot water tank. My elderly mothers tank stopped working and I quickly went online to look and saw Ferguson plumbing. They were able to come out straight away which was great but what they quoted for the job was just under $4,000. I just couldn’t believe the price so I quickly rang my go to plumber and he told me to ring Australian hot water which I did and they did the same job for $1,000. I am shocked that there could be such a variance in price.
Joe Barbaro
Joe Barbaro
1693030515
Excellent service and response. Called them at 7 pm on a Thursday night and the unit was installed on Friday morning. The guys worked cleanly and quietly and the price was more than competitive with local plumbing services. Definitely the way to go when the hot water service gives up the ghost
Matthew and Kye came in replaced Rheem 315L 2016 model thermostat. Quick and efficient. Would recommend them to anyone.
Prenita Chetty
Prenita Chetty
1692840674
Prompt service
Eileen Sweeney
Eileen Sweeney
1692769981
Georgie and Samantha in the office were very friendly and helpful and followed up immediately when I rang. They sent Troy around within a couple of hours to check the measurements for the heater and the following day he and Angus installed a new one and removed the old one. They were all done within 90 mins. I also liked that there were no hidden charges. Great service – thanks everyone.
Tracey Ashton
Tracey Ashton
1692687843
Friendly, swift service. Great communication and follow up. Highly recommend.
Tony M
Tony M
1692417633
Provided all the info we needed to make the right decision for us, fair quote and job done on time and without a problem. Great service.
Ray Oweis
Ray Oweis
1691746171
Very helpful and responsive. Good price.
Rowan Hearne
Rowan Hearne
1691662138
AHW recently installed my new heat pump hot water heater. I wanted an efficient electric hot water system to replace my gas hot water system. I needed one that was lightweight and could be installed on my cantilever balcony, and was quiet too as it was next to my bedroom. So they installed a Sanden heat pump system that does the job. Great quality, professional and responsive.
Mia Feng
Mia Feng
1691629266
Professional and efficient , Theo and Sam are great !
Mert Bora
Mert Bora
1691551589
They have the best service I’ve ever had. Quick response, problem solver and clean. Recommended.
Martyn Jones
Martyn Jones
1691542218
Very good experience from initial phone enquiry to installation completed today. Thank you Belinda, Eddie and Josh.
Kulraj Hundal
Kulraj Hundal
1691209686
Awesome service provided by Mathew. Great job on right price. Absolutely recommend their services.
Great, prompt and friendly service and when I called the office a real person not a computer answered the phone!!! Wow, how special is that!
Vanessa A
Vanessa A
1690539073
Excellent customer service. I would like to say thank you to Ethan for being so professional, efficient and friendly.
Daniel has done a great job installing my hot water system, extremely friendly and helpful. would highly recommend Australian hot water.
Duncan Roebuck
Duncan Roebuck
1689904497
Very easy transaction, neat installation, plumber was easy to get on with, fair price
Neeru Kumar
Neeru Kumar
1689800040
Excellent customer service. Same day installation of the water heater.
Gavin Durbin
Gavin Durbin
1689659399
We were recommended Australian Hot Water by a plumber mate and they were quick, great value, friendly and professional. My wife and I can’t recommend them high enough.
Travis Rich
Travis Rich
1689558026
The team at Australian hot water really delivers on service and quality. Great to deal with a company that helps out with great advice and service. Great company and easy to deal with.
Kevin H
Kevin H
1689553743
Hot water tank burst overnight and Australian Hot Water was there first thing in morning with a replacement. Couldn’t be happier with the service!
Tigers
Tigers
1689499451
Quick and honest service. what else do you want. I recommend them for sure.
Nick Svarnas
Nick Svarnas
1688878367
Anastasia James
Anastasia James
1688623820
Phil & Noah were great! Very happy. Would recommend
Saber King
Saber King
1688356792
Hi All,I would like to share my experience with Australian Hot Water. I recently signed deal with them for my hot water update. The deal signed on Thursday, and they turned up the next Monday with everything ready. After the installation, we found the meter needs to be switched from Off-peak 1 to 2 . That is saying we are not going to get hot water until the next morning because the hot water unit currently running at night. The guys didn’t leave us in this award situation, they called the boss and installed a temporary GPO for us, without any charges! I would like to call out the great service, and I will definitely recommend them to anyone who need to install the hot water system!
John N
John N
1687999736
Job wasn’t straightforward but the quote from Australian Hot Water was significantly less than other reputable suppliers. I was very happy with the the job carried out by Troy.
tim Grigg
tim Grigg
1687491718
On time Promptly replaced the hot water system
tlw388
tlw388
1686635818
The plumber Marcus did a good job and re-install the cupboard next to the new Rheem water heater. Nice and clean!👍👍
Ray Clarke
Ray Clarke
1686305397
Great service and replacement tomy hot water tank. I am very pleased.
Andrew Wan
Andrew Wan
1686239438
Thanks Wayne and Daniel for a professional, efficient and clean job. Everything is very satisfactory.Reasonable prices but great value. Australian Hot Water – highly recommended.
Very responsive, on time, professional service and very competitive. Overall excellent service. Would recommend Australian Hot Water to anyone!
Sam Owens
Sam Owens
1686183202
Excellent service all round. Installers Phil and Marcos were super professional and friendly onsite today. Their colleagues Kerry, David and Steve had been extremely helpful on the phone earlier in the week. Top work, chaps. Thanks.
Mchl LK
Mchl LK
1686093165
Rang AHW and spoke to Steve on the 29th May, organised Grant to come the next day to check it out, got our quote the following morning, we had our tank delivered on Sat, rang Steve on Mon, Grant showed up today, few hours later, Hot Water is ON! Few things worth mentioned here: they dont bull you (i did call a few just to check on pricing etc) – straight forward honest quote, they even helped us with the rebate paperworks! Which is amazing! Less hassle! 5 stars recommendation!!!!!! 👍🏻
Matthew B
Matthew B
1686013212
Efficient and great service. Replaced our instantaneous hot water system in our commercial complex quickly with little fuss. Receipt and warranty paperwork was sent through the next day. From one service company to another, it was a very smooth experience.
Grant was efficient, friendly and did a good job.
Paul Jolley
Paul Jolley
1685317605
It should be 6 Stars. Fast response, efficient, tidy, professional, top quality work and for a fair price. Would not hesitate to use again or recommend to family and friends. A big thanks to Kevin who drove down to Bargo to get us sorted.
Anthony Stanley
Anthony Stanley
1684992817
Marcos provided a prompt and thorough service to repair my hot water issue
Ian Ferguson
Ian Ferguson
1683780978
Phil was fantastic.
Ralph Kaye
Ralph Kaye
1683679430
Wish I could give more than 5 stars. The most prompt, most friendly and best service you could ever hope to find anywhere.
Tony Peridis
Tony Peridis
1683254634
Thankyou Marcos,Noah & Phil Great service,On time and great price thankyou Boys for doing a great Job
Athena Iu
Athena Iu
1680650567
Australian Hot Water Caringbah, Matthew came straight away to quote new Aquamax 315 litres. Excellent price.Matthew was very professional and friendly, he arrived on time and completed the job beyond our expectations.
What a pleasure dealing with Australian Hot Water. Turned up today on time, explained the process of replacing the hot water service and was both professional and efficient. I will have no hesitation in recommending this Australian Company to those who require similar product. Really appreciate the prompt service.
Rouie Balandra
Rouie Balandra
1679880417
Lucas Abrahams
Lucas Abrahams
1679623500
Phillip. S was very professional. He took the time to answer our questions and performed the job required efficiently. Highly recommend, will hire again if needed in the future. Cheers
Jonathan Lippa
Jonathan Lippa
1679381321
Marcos and Noah did an excellent job today replacing our old hot water heater. As this was an extremely complicated job due to the configuration and access to the system they deserve the highest praise for their professionalism, attention to detail and good humour!
Ana Temple
Ana Temple
1679360972
Steve was very helpful and the leaking hot water system was replaced within hours of the call being placed. And it was a Saturday! Marcos who installed the new tank was very professional and did a great job connecting the new Rheem water heater into the very high and awkward location. Thanks for the great work.
Josiah
Josiah
1678755228
Md Hoque
Md Hoque
1678667695
Friendly, supportive , efficient, experienced.
Taniela Afeaki
Taniela Afeaki
1678408160
My 12-year old continuous water heater gave signs of old age thus needed replacement. Billy (from Australian Hot Water – West) immediately called me back to understand my issue and gave me options for replacement.Billy has given me reasonable quotes – which is inclusive of alterations to the existing pipework (for which I found other suppliers to be charging additional cost on top of the supplied-installed quotes).After accepting the quote in the morning, Matt is already at our doorstep in less than 3 hours – and fixed/replaced our outdoor water heating unit and indoor controller. I found Matt to very professional, friendly and considerate. I observe his respect not only for his customer – but also on his customer’s home. He works very neatly – that you won’t see any traces of materials left on work area. Seldom do I see tradies who cleans up and would remove working shoes when they get inside the customer’s homes. Matt removed his ones, although it would have been fine with me.The family really appreciated the work delivered by AHW-West – and the excellent customer service we received. Will definitely keep them in our contacts list for hot water/plumbing issues.
Ahmad Zafar
Ahmad Zafar
1677715179
Had Phillip attend, was on time and super polite and professional very happy
Terri Driver
Terri Driver
1677583110
I highly recommend Marcos for his exceptional professionalism and customer service. He has visited my apartment twice and replaced two hot water systems with great expertise. In addition to his plumbing skills, he also fixed my faulty tap and even took the time to entertain my frenchie. Marcos is a true professional and a pleasure to work with.
Ian Breedon
Ian Breedon
1677456387
Marcus provided excellent no fuss service and quickly resolved the issue.Thanks Marcus.
Michelle
Michelle
1677365301
Marcos provided excellent service. Very efficient friendly and did an amazing clean up after including removing the old tank.
Very good quick service. Had a problem with hot water arising from storm damage. Marcos was efficient, tidy and very good. Office staff were also great to deal with. Highly recommend Australian Hot Water
Zoe Bakopanos
Zoe Bakopanos
1677149765
Marios & Phil were great – very efficient.
nick stone
nick stone
1677035748
If there was a six starOption I’d have chosen it!Fast prompt service and install 🙌
Margie Daep
Margie Daep
1676882832
Phillip was excellent to deal with. He was prompt with responses and did such a professional job! Would definitely recommend him for any hot water service!
john bellamy
john bellamy
1676587773
I have a solar hot water unit and have had no hot water for 3 days. I spoke to a number of friends that are plumbers including my Nephew, every one of them said to call Aust Hot Water, as the will be faster and cheaper than them.I made the call Thursday afternoon and John turned up first thing Friday morning, he had one look at my switchboard and found the problem. He could of bluffed me into paying for a new HWU as I had already told him we would need to replace it. Its a rare thing in this day and age (at least for me) to find someone so honest and reliable. I would recommend them to anyone that needed work done.
Phil was on time and finished the job quickly and efficiently.
Dan Milkovic
Dan Milkovic
1675900605
The boys were great! Communicated everything they did and did the job well. Fast and efficient. Would recommend to everyone.
Phil and Noah were great! They did an amazing job, very tidy and clean! Very happy with their work!
Vy N
Vy N
1675657798
Had Noah and Phil replace my hot water tank, great friendly service, and very prompt
Chiara Luo
Chiara Luo
1675566210
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Julia Braun
Julia Braun
1675304049
Would highly recommend!! Great team, professional, fast, friendly. All very easy.
Jocelyn Lu
Jocelyn Lu
1674779762
Excellent service. Three guys came and they did a great job! Very happy with the work.
Sandra Glynn
Sandra Glynn
1674545440
Marcos installed our gas hot water system – he was punctual and did a great job. Would have no hesitation recommending him and Australian Hot Water.
yue archer
yue archer
1674525832
Top class work. Two boys from Caringbah branch installed my hot water system. Everything is nice and neat. They are also very educational giving me very practical advices. Highly recommended.
Melanie Oliver
Melanie Oliver
1673924748
Recently installed a new hot water system through AHS East Sydney. Had a very positive experience. Steve in the showroom was very pleasant to deal with and explained things clearly to me. Marcus and Noah installed the system and after 2 months, nil issues to date. They also returned today free of charge to change a pipe which I had chosen on the day, but later changed my mind for aesthetic reasons. Was very happy that they came back for me when technically they had already finished the job. Would recommend to other owners.
Peter Kennedy
Peter Kennedy
1673908939
very Professional,up front with costs, tidied up any mess , looks neat and work’s great, I would highly recommend this company
fran
fran
1673496203
Matt and Kai turned up early and as I knew already my water heater would need to be replaced. Then had a long discussion re a like for like replacement or swapping to a instant hot water system. Instant came out slightly cheaper and it’s what I wanted since I had one at my old property. They just got on with it and done a great job. Removed the old tank system cleaned up after themselves and done a 5* star job that came in under what I was expecting to pay.
Ross Bowden
Ross Bowden
1673310620
Best service experience ever – phoned at 9am, service guy at home at 10:30 and water heater replaced by 2pm same day. Amazing!
Anuj K Dhawan
Anuj K Dhawan
1672963561
Marcus and Noah from Australian Hot Water arrived on time, worked quickly and cleanly, and explained all the steps they were taking. They were respectful, polite and friendly (with a bit of banter thrown in), and did a really great job.
Paul Blunschi
Paul Blunschi
1672733658
Scott Gilleland
Scott Gilleland
1672541790
Highly recommend for all your hot water problems. My hot water tank packed it in the day before New Year’s Eve. I rang them at 10pm and they said they could replace it the next day. Trying to find someone at this time of year can be difficult. Matt from Australian Hot Water couldn’t have been more helpful/knowledgeable . Now we have a new tank and hot water again. Thanks Australian Hot Water and Happy New Year.👍🏼
Alan and Aitana
Alan and Aitana
1671693772
Australian Hot Water – Sydney South.Excellent and very professional service in replacing our hot water service, great job for a very good price. Very highly recommended.
Nelson M
Nelson M
1671684360
Australian Hot Water -East (Marcus, Grant and team) installed a 26 liter Riannai heater for us, they also removed the old heater tank that we originally had in our laundry room. They did an amazing job installing the new unit, they relocated the new heater outside the house so new connections and pipes were required. I can say that all the new pipes and connections are very well done and nicely place around the existing Gas and hot water pipes. I recommend these guys for your hot water services, they are professionals and their quotes for the services provided to us were reasonable.
Mith S
Mith S
1671670717
This is an excellent and very easy to work with company! Marcus and Noah did an amazing job in removing a very stubborn old water heater and installing a new one. They were both very personable and professional and came in just before Christmas too! Thanks guys.
Woody
Woody
1671566635
Hot water system busted. Matt came out and had the new one installed and working the next day. Thanks guys.
amit hans
amit hans
1671514877
Great price, fast and neat! Highly recommended!
MJ
MJ
1671429858
A fantastic company. Great customer support from the beginning to the end of the process. Marcos was great and went the extra mile at every stage. I would highly recommend Australian Hot Water East to everyone. Thanks
Zoe Carides
Zoe Carides
1671424244
Marcus & Noah sorted out my Mum’s hot water system quickly and thoroughly, explaining everything in a clear and respectful manner. Very happy with their work – highly recommended 👍🏽
David Cullen
David Cullen
1671420301
Great service, arrived 8.30 Monday morning, have a 30 year old gas water system, fixed in 20 mins, good rate, highly recommended
Lucy Dujmovich
Lucy Dujmovich
1671182616
Noah was very professional and friendly! I can strongly recommend this service
Samuel Garcia
Samuel Garcia
1671182554
Noah installed our hot water system last week. Solid workmanship and professional advice!
Oi Youn Chen
Oi Youn Chen
1671081621
Top quality jobDean and Matt were very friendly service with great communicationFair price highly recommended
Kathy Fulham
Kathy Fulham
1670990404
Marcus and Noah were fantastic. Very fast service and we’re very knowledgeable and extremely helpful. Job was completed in a speedy time. Would definitely recommend to others
I highly recommend them. They have done a great job in a short time.
louise Milne
louise Milne
1670378203
Matt, Brent, Luis and Michael and the whole team at Australian Hot water are fantastic, they replaced a very difficult outdated tank in a timely and professional manner. Their service is phenomenal, and they are the most competitive company in the market.
Vicky Li
Vicky Li
1669891518
I really appreciate Australian Hot Water – Southwest. I obtained packaged quotes from 8 different businesses online for removing an old 50L water heater and installing a new one. I found AHW Southwest offered the best quote in the market. Their customer service officers and technicians are all very professional and efficient. Two technicians came to my home at 9:00am this morning and completed the job within 1 hour. I am very happy with their excellent service!!! Big thanks to AHW’s amazing team. 🙂
Just had the Sanden 315L Heat Pump installed, the team were very helpful in making the decision firstly and then working out where it would be installed. Then for the install Brent / Matt / Luis / Michael made sure the install was tidy and minimal. The extra effort and consideration was much appreciated. Very happy to recommend the team.
Harryandleo
Harryandleo
1669713755
Excellent
David Yip
David Yip
1669161822
Had a new hot water tank installed today by Louie and Michael from Australian Hot Water South. Great job! I highly recommend their service.
Just had matt repair our gas meter and change a ball valve, probably the most efficient company I have ever dealt with, rang up yesterday and they came out and got the job done right away 👍 very competitive pricing. I wouldn’t use anyone else, customer service at its best
Our heat pump hot water system was installed yesterday in a very professional and efficient manner.service provided was first class and we would not hesitate to recommend this company to anyone.
Munawar Hossein
Munawar Hossein
1668208819
X Fan
X Fan
1667966114
Marcos is truly amazing. He is very professional, responsible and considerate—always taking customer’s interest at heart. He is polite and has a good sense of humor as well. He did the amazing job replacing the gas heater today, and I truly enjoyed the whole process interacting with him. Thank you, Marcos, for everything.Kathy is also very helpful and professional taking the phone call and arranging the job.A great team! Cannot recommend more.Jack
Quick response & installation – good value for money. Understood our needs and recommended the most appropriate heater!
Samuel Mou
Samuel Mou
1666580625
Jessie Wang
Jessie Wang
1666302925
A big thank you to Billy and the technicians at Australian Hot Water – West. They did an excellent job in swift response to web query, free inspection and quotation, and on-time quality relocation and replacement of my electrical hot water tank. The piping and electrician work was neat. They were also very helpful in removing the cupboard underneath the old tank and offering a hand to move it to my garage! We are very satisfied with and grateful for their friendly and swift customer service and the outstanding technical work!
Kate Baddock
Kate Baddock
1666052863
Terrific service online, over the phone and by the installer. I booked Sunday evening and had a new hot water heater lunch time Monday.
James Hall
James Hall
1665702527
Love the web interface. This company actually responded to my request. Easy to book. The team was on time, did a great job and explained in simple terms everything they did. Job site was clean.Brent and Matt thank you!
Hc Chiam
Hc Chiam
1665553487
Although Brent was late (through no fault of his), I was extremely happy with his work. He replaced my hot water tank and changed a tap very efficiently and, surprisingly, quicker than I had expected – my previous experience took several hours to do what Brent did. Not only was Brent a great person to engage with, but he also answered all my queries patiently and there was barely any mess when he left. Thank you, Brent!!!
Georgie was so nice and a pleasure to deal with, she explained the whole process in detail. The plumbers arrived rite on time and the whole process was taken care of Very quickly. I obtained a bunch of quotes for my hot water tank to be replaced and Aus hot water came in $200 below the nearest competitor. Would recommend!
Janusz Tydda
Janusz Tydda
1665120835
Marcus was terrific. Great, professional workmanship and fantastic advice regarding gas meter.Thank you!
Bob Gow
Bob Gow
1664591066
Our old 80 gal gravity feed Joseph Autohot water heater in the roof sprung a major leak flowing through the ceiling into the house. I contacted Australian Hot Water who were excellent in quickly responding and discussing options, we deciding on Rheem Model 4A1315. This involved isolating the old roof heater, planning and installing new pipework etc coupling the new outside water heater to existing pipework. I could not have been happier with the speed, expertise and professionalism in organising and completing the installation now working perfectly. They were very easy to deal with and the pricing for our complex installation was very reasonable, I would certainly recommend them to others requiring similar services.
jokoko
jokoko
1664436910
Excellent service and installation. They converted my old gas tank to an instant gas system. Matthew was professional, quick and clean.
Jason Ho
Jason Ho
1663673811
Highly recommend these guys to solve all your hot water needs. I called them to come out for a same day free quote for a new hot water system. I had to wait 2days for the model I wanted so they offered to provide a free temporary one to me to use in the meantime. Very efficient, honest, knowledgeable and well priced. Can’t be more happy. Thank you so much!
RB PLAYZ
RB PLAYZ
1663302196
I’m a plumber. My elderly neighbours had hot water issues but I just didn’t have time. I told them to call Aus Hot Water. Unfortunately they rang a different plumber who quoted them 6 grand. Poor old lady nearly had a heart attack so I got onto Aus Hot Water in Caringbah. Spoke with Adam and within 2hrs they were there and replaced the thermostat. Couple of hundred dollars. Awesome service. Good job Adam and team
Steve Cheline
Steve Cheline
1663300668
Nicky Cooper
Nicky Cooper
1663232334
Highly recommended- helped out with little notice, sorted the issue professionally and quickly.
MrandMrs Man
MrandMrs Man
1663162293
Fantastic service! Thank you Wayne for organising the new Dux system. Thank you Daniel and Luke for the installation work and advise. Everyone at Moorebank AHW are professional and friendly. Also cares about their customers, that’s a bonus!
Philip Spears
Philip Spears
1663124503
Extremely Fast Response @ Hurstville, Efficient Installation and Great Customer Service! Also removed faulty water heater system. Highly recommended and Good Professional Work-craft!
100% recommend!!Honest , reliable & punctual !This team goes above and beyond to deliver a surprisingly, very satisfied customer service experience .As we Irish say ,, “Go raibh mile maith agat” Billy & team ,i.e ” a hundred thousand thank you’s.
John Laukaitis
John Laukaitis
1662430376
Great work! Thanks
Colin Stephens
Colin Stephens
1662426193
Peter Leipnik
Peter Leipnik
1662422311
Great service 👌🏼
Grant Hollyman
Grant Hollyman
1661904548
We loaned a hot water system because ours wasn’t in stock and when it arrived it was delivered by Brent. The service / delivery and product was first class. Thanks!
Richard Gregory
Richard Gregory
1661825337
Can’t fault the response time and service.. Peter installed the new boiler, super nice chap and left zero mess.
Anthony Rogers
Anthony Rogers
1661400970
Thank you John & Matt for your fast & friendly support in our moment of need today. Great service
Peter Beard
Peter Beard
1661381165
Great experience, we are converting from gas to electricity. They installed a heat pump hot water system which needed new wiring, they also ran a new circuit to the kitchen for an electric cooktop. All the work was done quickly but carefully, pipework and wiring was neat and tidy, as was the site when they left. Minimum disruption. The office staff communicated regularly throughout the lead up all thorough professionals, thanks everyone.
Adam was quick to arrange an inspection, Matt and Brent were out here to replace the hot water system same afternoon. Very fast and professional service for our rental property. Great job.
Laura Ambriano
Laura Ambriano
1660867672
Fantastic service!!! Hot water tank died yesterday at worst possible time- our place has difficult access but the guys at Australian Hot Water were fantastic, really fast service, tank replaced on the day, great workers thanks so much to Matthew, Adam and the team!
Jenny
Jenny
1660863001
Had a great experience with Australian Hot Water! The team are honest, efficient, experienced and exceptionally easy to deal with.They won’t talk you into something that you don’t need. Last year Billy helped us fix our old tank’s ignition over the phone (with no charges), which then lasted us for another year. Whilst all the other suppliers that I reached out to at the time were trying to get us buy new tanks right away.Highly recommend!
JiMD
JiMD
1660783336
Excellent workmanship and punctual service for installation of our new Hot Water system and removal of the old Solar Loline Electric Boosted Water Heater. Australian Hot Water- Norther Beaches & North Shore installed our previous Hot Water Service 18 years ago and have maintained their high standards.
Glen Gordon
Glen Gordon
1660699765
Excellent job, pipe work very tidy. Friendly and very competent work.
Damien McDonald
Damien McDonald
1660561701
Very friendly and professional. Great service and quality.
전미진
전미진
1660436021
They were punctual and very friendly and helpful while they helped us to relocate our water heater tank. I can strongly recommend their service.
Manuel Xuereb
Manuel Xuereb
1660273123
BRENT AND Mike where exceptional.Reliable responsible service with a smile .Very positive and professional
Reza Moeini
Reza Moeini
1660091911
Excellent group specific Matt and his team. Doing very nice and clean job for us and I am so happy to their job. great price and so responsive to any calls after doing job. Good luck.
Bill Farrelly
Bill Farrelly
1659664789
Great service. Turned up on time, did a good job and did not leave a mess. What more could you ask for ?
Michael Brannen
Michael Brannen
1659321355
Extremely happy with Australian Hot Water. They showed up on time, explained what new equipment was required to install my new water tank and pricing. Installer – Matt – was efficient in his work, took the old tank away and cleaned up after himself. I highly recommend this company, and will use them again should I need a new tank in the future.
FT
FT
1658477557
A new hot water system was installed by Daniel in our home. He was very efficient; courteous and providing useful information to us as customers. Very happy to have Daniel helping us with the installation.
Kathy McGuigan
Kathy McGuigan
1658320000
So very impressed with Australian Hot Water! New hot water system fitted in a couple of hours. Booked easily on line. Prompt, courteous service and well priced. Will not hesitate to recommend.
Alan Paterson
Alan Paterson
1658274649
Very satified with the service provided. Called to have leaking shower taps repaired. Mitchel arrived the next day, replaced and repaired the damaged taps. Did a great job. Very impressed with his knowledge and care taken. Highly recommend Chris and his staff. Had new hot water service installed 12 months ago and was very happy with their work then, and was the reason we were happy to have them back.
Anna Moran
Anna Moran
1657854749
Had a boiler replaced by Marcus – great friendly and professional service. Thank you!
Ann Phoon
Ann Phoon
1657325973
Great customer service from Sam and good job by Serviceman Kade from Eastwood office. He was on time + did a great job. Very satisfied .
Brian Kenihan
Brian Kenihan
1657166990
Fantastic service from Michael. Phoned ahead, arrived on time, troubleshooted the issue with heat pump fan, did a general service while there (cleaned strainer, air grill, prv), fair pricing, couldn’t be happier. will use again.
peter shaw
peter shaw
1656569555
very quick efficient with no hidden charges , highly recomend
Kewyn Gold
Kewyn Gold
1656558481
Excellent service from the first google search, prices including installation were clearly advertised unlike many suppliers who have to come out and do a site check.Their website booking system is simple and easy to use and they called to confirm everything within 24 hours.Three days later they had completed the installation and the place was left exactly how they started. Clean and tidy with a brilliant explanation on the warrantees.HIGHLY RECOMMEND!
Albert Nasralla
Albert Nasralla
1656313656
Absolutely fantastic service and price. Thank you for your speedy service!!
Gun Guy65
Gun Guy65
1655855803
Hi Billy,Thank you for your service today, greatly appreciate your time for swapping thing around to help us out at the last minute, the boys where professional and very helpful we highly recommended this company Great service and price
Scott Moors
Scott Moors
1655177490
An absolute pleasure to deal with. Excellent all round experience from start to finish. Arrived as promised and completed the task at hand competently and professionally. I highly recommend these guys. Thank you.
andrew halil
andrew halil
1655043079
I highly recommend Australian Hot Water for hot water installations. They were very professional and did a superb job removing my old hot water system, and installing my new electric hot water system. They were absolutely superb. Thank you Australian Hot Water!
Alfonso Toh
Alfonso Toh
1654760478
Outstanding service of Wayne and Daniel in supplying and installing my new hot water tank. My old hot water suddenly gave up after 14 years in the eve of the State of Origin. Hoping against hope that I maybe able to get in touch with hot water specialist in this evening, when almost all are watching the State of Origin and can not be bothered, I contacted Australian Hot Water who answered my call right away and provided me a number who would assist me on my problem. I contacted the number and was able to right away talk to Wayne. He sorted my problem and arranged the delivery and installation of a new hot water tank the next day. The next day, the new hot water is installed as per schedule. Wayne and Daniel you both are a legend.
Daniel Ross
Daniel Ross
1654228021
Great Job, Australian Hot Water. I used the Caringbah store. I called Mat in the office with issue on Electric Storage system. He sent Brent out same day. Brent showed up spot on time and diagnosed my system. This is where these guys are great. Not only plumbing experience but also electrical. Brent found that the Hot Water system itself was fine and diagnosed it back to my Off Peak meter which had not triggered as usual. Brent got it working and informed if happens again contact electrical supply company. So in the end a relatively cheap outcome. I must congratulate Brent- very professional and helpful.. You must use the Caringbah guys at Australian Hot Water. You wont be disappointed. Cheers Danny
ted anderson
ted anderson
1652854868
punctual, competent and honest
Brendan Barry
Brendan Barry
1652767343
Kathy Green
Kathy Green
1652699916
Punctual.polite.reliable.very tidy work.would recommend to anyone needing their services
Fraser Tye
Fraser Tye
1652157766
John was a gentleman and true professional (in arncliffe). Highly recommend.
Pamela McAuley
Pamela McAuley
1652082664
Aust Hot Water provided excellent customer service and installation of my Rinnai Infinity system. This is the second time I have used them and I would highly recommend them to anyone wanting a trouble-free experience.
Anita Watts
Anita Watts
1651644189
Robert Culbert
Robert Culbert
1651191745
Had a problem,with Hot Water Heater,got a quote for an unusual heater replacement!Installed with no fuss and complete satisfaction in less than 2 days.Efficient from first phone call to completion.This is the way a business should be run!
Joseph Generoso
Joseph Generoso
1651110752
Just had Luke come round to install a new gas hot water unit. He arrived earlier than expected and finished the job in next to no time and was extremely polite and even helped do something with our tap in the kitchen to improve the flow rate. very professional service and I’ll be sure to use and recommend AHW in the future
David Rowe
David Rowe
1651030038
Matt from Aust Hot Water(west) did a great job replacing our HWS, prompt service and professional install. I am a retired tradie and I must say it”s rare these days to find people like Matt who take the time to do a proper job, lagged pipework and neat tidy job. Thx again will definitely recommend to family & friends
John came out on a Saturday afternoon, on a last minute call out. He was professional, efficient and spoke in language I understood. He fixed my hot water system and even showed me how to fix the problem myself if the same thing were to happen again.5 star service with a smile! Would absolutely recommend Australian Hot Water over other services in the area.
Kenneth Luu
Kenneth Luu
1648089489
James Baronian
James Baronian
1647558578
Bianca Cooke
Bianca Cooke
1646733231
These guys are super professional with reasonable prices and fast service! Turned up at the agreed time and installed our new system even in the pouring rain. This is our second time using this company and I would recommend them to anyone.
Katherine Kiu
Katherine Kiu
1646698507
Luke was super kind and friendly. Services were approx $100 cheaper than going to the electric water heating company, and they got the job done just as well and efficiently. Definitely recommend these people
Quick response and good value for money.
Warren Dunbar
Warren Dunbar
1646096262
Austyn Guo
Austyn Guo
1646096068
We had a very positive interaction with Luke from Australian Hot Water. He arrived within the time window that was given to us and was considerate to wear a mask.While our issue was resolved fairly quickly (pilot light relight), Luke was very professional and explained to us how to resolve the issue ourselves next time. We also inquired about options for replacements (should the worst happen) and sought his opinion on gas/electric tanks which he was happy to share.I can see why Australian Hot Water is so highly rated on the reviews here as Luke was an absolute professional. I’m not even mad about the modest service charge as I’ve definitely learnt a lot! 🙂
Mayank Patel
Mayank Patel
1645683817
Amazing service, affordable price, Brent & Luis is amazing. They did great job in our apartment for our hot water system. Highly recommend
Glen Redden
Glen Redden
1644627717
The service was of a good standard, responsive and priced reasonable, however the time commitments were not properly handled and a small pricing commitment, the workers Kye and co plumber were excellent, they did leave a little mess [of course placed the same in the correct recycle bin] which is good,. all in all they did an excellent job.
Bianca Coluccio
Bianca Coluccio
1644621234
Helpful, fast and efficient service. You can order a service online too which I found really helpful.
jeffrey sammut
jeffrey sammut
1644554843
Robert Ayoub
Robert Ayoub
1644450241
Daniel Zagame
Daniel Zagame
1644213993
Ordered the system on a public holiday .Installed next day .Very good service.
Marty Dennison
Marty Dennison
1642220601
Our large hot water system leaked late on a Friday afternoon. While it was clear the system needs to be replaced, no plumber would offer to do the work, let alone on the weekend. I found these guys through a google search on our current model. They immediately quoted, which was better than what others were quoting. We booked them in and they turned up as promised. It was a very hot and himid day, but no complaints and just got the job done showing me how to use the new system, leaving no mess and putting fencing back in place as well. They also took care of the 22 year old system as well. So glad we found them. I’m recommending them to you without hesitation.
Philip Dee
Philip Dee
1641115166
Wayne from AHW called back within a reasonable timeframe after leaving a message for service request.He was very knowledgeable and offered that the brand Aquamax is much the same as Rheem, just different branding.He was pretty much booked out but came by the next morning with the new electric hot water for a quick removal and installation, and tests to ensure everything is good to go.Though it may look pricey, but it’s the convenience of not having to install it yourself and your cost to remove the old one.The time and effort by Wayne was impeccable. We enjoyed your service on the day.
Kathy Manning
Kathy Manning
1640862190
Excellent service, good price, fitted me in the day before Xmas when our hot water service broke on 23/12 – can’t ask for anything better than that!!
Jeff Hayes
Jeff Hayes
1640837704
Woke up this morning went to have a shower and no hot water. Rang a few places and due to it being christmas / new year time no answer. Rang Australian Hot Water South problem fixed on the day. Was expecting to pay a holiday premium on the price nope got a very fair price. Very happy with the service if your going to use them hope you get John
Darryle Lawson
Darryle Lawson
1640312450
Prompt and professional service and at the best quoted price for supply and installation I could find locally.
Renato Petrillo
Renato Petrillo
1638574506
I would highly recommend AHW. I spoke with Wayne who was very knowledgeable, he guided me through the best option for my situation. Work completed the same day at a competitive price.
Julie Parker
Julie Parker
1637794951
Absolutely fantastic, rang first thing in the morning by midday it was fix. Quick, professional and friendly service.
Ronnie Lipovic
Ronnie Lipovic
1637211979
Absolute pleasure to deal with !Billy and the boys were awesomeWill definitely use again and won’t have any hesitation recommending to family and friends.
Maria Cruz
Maria Cruz
1637208620
My husband and I are very grateful to the Australian Hot Water company for their professionalism and excellent customer service. Quick to respond to all my queries and the tradesman they sent came on time. He was very efficient and the job was done quickly. My overall experience with them was great.
Meli Cartwright
Meli Cartwright
1636701218
Young-sun Kim
Young-sun Kim
1636619157
Premium products and premium service experience received. Australian Hot Water Team have supplied and installed Sanden Eco Plus 315 ltre unit for my growing family. And it’s so good that brought us smile from day one. Everyone involved were helpful and very professional.Thank you for your earnest advice Graham, admin support Kylie and such a neat installation by Matthew, Tom and Tim.
K Luo
K Luo
1636069843
Great service, good price, no prepayments.
Melanie Ikin
Melanie Ikin
1635907974
Ping Tan
Ping Tan
1635466977
Nicole Harvell
Nicole Harvell
1634528325
Couldn’t be happier with the guys from Australian Hot Water. They installed our gas log fireplace and throughout all of the complications we experienced, they couldn’t be more accommodating. They know exactly what they’re doing. They are professional, reliable and friendly. Very happy!! Thanks team. Highly recommend!
Jerome
Jerome
1629343736
Peter Batch
Peter Batch
1628461626
Very efficient. I asked for quotation on-line and AHW rep arrived within 2 hours to inspect and provide quote and answer all queries. When I accepted quote, Matt in the Office ensured installation co-ordinated with roof replacement which I wanted done at same time. Highly recommend.
steve H
steve H
1623104088
Prompt arrival to look at a minor issue , great customer service , highly recommended
arjun mahajan
arjun mahajan
1623066209
Quick turnaround . fixed hot water system .. on point with the job and reasonably priced.
Ben N
Ben N
1622009319
2:24pm – I called to get a broken hot water tank fixed. Repairman in area. Sweet.2:46pm – called to say that he’ll arrive soon2:55pm – repairman arrived.3:03pm – problem identified – broken thermostat.3:15pm – problem fixed and sorted.4:07pm – hot water is back to normal, paid via bank transfer. And I’m writing this review.Thanks guys – really easy and simple, job done, and we have hot showers again.
Matthew Peck
Matthew Peck
1621658380
From the office to the installation team, I was provided with professional and friendly service. Cameron and John worked tirelessly for two hours and left the site clean and tidy. Many thanks to the whole team. Highly recommended by others and they were right!
Kim Campbell
Kim Campbell
1619766014
Wow what a brilliant company to deal with.Within 45 minutes of my call…Matt came to my rescue. He was so polite , knowledgable and my hot water was fixed! Would highly recommend Australian Hot Water Caringbah and Matt ….Thank you…you are a legend!
Dylan S
Dylan S
1619753526
I stopped into the shop today to discuss solar and heat pump hot water systems for a new build house. Graham was professional and informative giving me everything I need to make an informed decision.I highly recommend anyone with any hot water needs to consider Australian Hot Water
Nicola Horbach
Nicola Horbach
1619680617
Showed up on time, finished the job when they said they would, cleaned the site and also advised about a gas promotion where I could get $800 back – no other company who came out to quote let me know about this offer. Best price and best service – would recommend highly.
Benny Zhang
Benny Zhang
1618925033
Australian hot water installed a new water heater for us three months ago, the quote they offered was the best among three companies.Yesterday I found the outlet pipe was a little bit leaking (not emergency) and contacted them, they responded very fast and came to fix within 24 hours.I met three team members of the company since I contacted them for a quote, they are all professional, nice and helpful people.A reliable Australian company, highly recommended.
Candy martini
Candy martini
1618811782
Customer service staff (Georgina and Theo) were very friendly and helpful over the phone. After providing some basic information and photos, I received a very competitive quote for my next-day hot water system replacement. Thank you so much!
Hashinda Silva
Hashinda Silva
1615892837
Wow, these guys were just simply amazing, I’ve had few plumbers come out and ended up picking figures out of the blue. And then came these guys, they spent a fair bit of time/days and informed in detail various options and best lowest prices to start. It was great to have a feeling like your not getting ripped off and they genuinely price the job. Nothing was too difficult, although it was a fair bit of work. The guys who installed the gas hot water system did a great job. Nice, clean system. Would totally recommend Billy and the crew at Australian Hot Water
G B
G B
1615442520
Yesterday found our gas HWS tank was leaking after 24 years use.Last night wrote a message to Australian Hot Water for a quote and this morning 7:30am Cameron had a look and it was replaced before lunch.Decided on the gas instantaneous which required a bit of copper to connect to our larger diameter pipes but the job is super tidy.Friendly guys and neat work. Thanks.
Linda Koenig
Linda Koenig
1612918060
Matt and Cameron were very professional and quick! I would recommend them to anyone!
Very Happy, Great Job at a good price.Can’t thank you guys enough for fixing our hot water.Highly Recommend
Excellent work from the team over at Australian Hot Water Caringbah!A massive shout out to Cameron the technician that came out to install my brand new Rinnai B26, I’m telling you what cool guy. It was put together very quickly, he explain everything clearly and even checked out my taps inside the house to see if everything was all good! Well done brother, somebody get that man a beer!
Paul Colless
Paul Colless
1610072808
Definitely recommend! I called Australian Hot Water at 9.30am after waking to no hot water and by 1pm the same day we had a new hot water system installed. This included a free assessment and quote with 3 different options. All points of contact were professional, courteous and were nice guys to chat to. Shout out to Josh, Cam and Matt and thanks for turning what was looking to be a bad day into a mildly inconvenient morning. See you guys in 15 years or so.
colin gurney
colin gurney
1605739777
An amazing crew of plumbers. I am exceptionally happy with the service that they provided. We love our new bathroom and the new layout. Good, honest, hard working and very professional tradies. We will be using these guys when we do our kitchen soon.
Dominic Galvin
Dominic Galvin
1601518829
I had a really good experience with these guys. I would specifically like to thank John and Josh for providing an honest and affordable service in a challenging older strata building that a lot of people would have walked away from.I was so happy with the service first time around that I contacted AHW a second time to ask if they could refer me to a plumber to do some other invasive cold water work. It turns out that they were able to do it themselves for around 1/6 of what a few other plumbers told me it would cost.It’s nice to know there are some honest tradies left. Thanks again!
Praveen paul
Praveen paul
1600392682
Very professional Billy is great to work with. All our installations went smoothly
Liam CHEN
Liam CHEN
1599440831
Had a miscommunication with the business, very happy with James’ response, they did additional work without asking. I would recommend the business to my friends
Jacqueline Saad
Jacqueline Saad
1597977511
Cameron is a competent plumber with bed side manners! Absolute delight. Getting my new hot water system from them for sure!
Mark Ziogas
Mark Ziogas
1597561966
These guys got me out of trouble fast. They were on time, and installation was prompt. Great job and fantastic service.Will definitely recommend and be a loyal customer. Thanks all at AHW Caringbah. 👍
Our electrical hot water system stopped working and Billy was fantastic in organising a quote on the same day and a new Rinnai continuous gas hot water system the following day. Boys did a great job on the install too. Very easy to deal with and highly recommended.
Ankur Chauhan
Ankur Chauhan
1596942929
Absolute pleasure to do business with Australian Hot Water – Seven Hills. Great service and advice over the phone! Plumber Billy; very professional, humble, genuine, reliable and helpful. Quick and cheap professional job done!Same day service! I already recommended to my family and friends! They were less than half price for same job other plumbers quoted.Many thanks, Billy!
Emma S
Emma S
1595113305
Woke up to no hot water the other day at my rental property and a loud noise coming from the hot water unit. I called my real estate and within a very short period of time had a call from a gentleman from Australian Hot Water. He was very polite and after explaining my situation he told me that someone would be out to see me in 30mins. A very ploite and professional young man was then at my house in no time – he quickly diagnosed the problem and that very same same day i had a new hot water unit installed. The next morning I had hot water again. The whole process was seamless. I will definitely recommend this company in the future.
Allira Wade
Allira Wade
1591248351
I’ve heard a few good things so when our hot water went I called Australian Hot Water first. Josh was early, super helpful and had our hot water fixed in time for afternoon tea. I would highly recommend them to anyone!
Debra Jacobson
Debra Jacobson
1591184404
Great service. Fixed my problem. I don’t run out of hot water anymore!
Brenton Hamdorf
Brenton Hamdorf
1587037687
Very responsive, friendly and provide great service. They were recommended by my usual plumber and I have no hesitation in recommending.
Gary Bennett
Gary Bennett
1586949018
Our 10 +year old Electric hot water heater stopped working Yesterday. I rang Australian Hot Water and they arrived same day, and got the heater going again. My wife loves these guys. Thanks John for your friendly manner and great advice on the best options for us on a new heater. I will be recommending Australian Hot Water to my Friends and Family.
Shelley Gannon
Shelley Gannon
1585177467
We have used them several times and every time they are prompt, efficient and friendly. Their prices are always good. It’s a great team. They have everything and do all plumbing types. Would recommend to anyone.
JASON LOW
JASON LOW
1584663776
Thanks very much AHW! Very happy with John and his team of 4 guys working to remove our old solar hot water and installing new system. Everything done well, site left clean. Couldn’t be happier! Give these guys a call for your hot water needs. Highly recommended !!! Jason @ Oatley
Noble Darkmoon
Noble Darkmoon
1582730254
The service provided was really good. Inspection of site and discussion of transfering from a very old system to a modern system. Everything that would be entailed, to allow for appropriate decisions to be made.The additional suggestions that were provided have also been extremely helpful, with the candid discussions.Installation was outsourced, the people they had used were very professional, helpful and knowledgable as well.
lynette walker
lynette walker
1581394201
From the minute I rang to get a new Hot Water Service to the minute the young man left my house after installation,The customer service was prompt,friendly, and the office was always letting you know what was happening and when.I found the staff very knowledgeable and keen to explain anything I asked.I would recommend Australian Hot Water , their Staff and service to anyone
John Wurtz
John Wurtz
1579243734
I called Australian Hot Water 9:00am and told them about my problem with my Hot Water Service, I was told they would here between 12:00pm and 1:00pm, and get a phone call before they turned up. It all happened exactly like that. Best service I have experienced for a long time, it was all done in half an hour. I was also told what to expect to pay, and that was spot on too. I can highly recommend them.
Lucy Williamson
Lucy Williamson
1578012415
Chris and his team were great. Came the same day and hooked up replacement tank to get me through until gas connected. Once gas hooked up, they promptly returned to install a new gas hot water system, plus plumbing for heating and gas cook top. Couldn’t be happier. Great service and advice, fast, good price, highly recommend.
rocketrod1882 s
rocketrod1882 s
1577930979
We were without hot water for 2 days due to our gas hot water system failing. Due to the urgency we got another company out and were quoted $1,450+ from them to repair the system. The other company was pressuring us to replace various parts on the hot water system at grossly inflated cost. Called and spoke with Billy from Australian hot water who qouted over the phone. The technician Dean was at my house within 2 hours and fixed up our system with just a basic common part, saving us over $1,100 in the process. Will definitely call Australian hot water first for any service or repair in the future!
K T
K T
1576476334
Came quickly, rectified the fault, electronic invoicing. No complaints.
Taichi Lover
Taichi Lover
1573164837
My solar hot water tank leaked but the new tank was not available. I was offered to replace it with a temporary tank free of charge. The new tank was finally replaced without any problem. Good service and price.
Most honest and reliable business we have ever dealt with went above and beyond
Jeff
Jeff
1569668563
Had hotwater Rheem installed a few weeks ago due to leakage of an old model. Good job, fast response, aslo covered carpets in the house to prevent damage when going through the room. Highly recommended
Sisil Samantha
Sisil Samantha
1568689771
Excellent Service and friendly staff.They have replaced my hot water tank HALF THE PRICE of another company.Thank you,
Greg James
Greg James
1566459547
Have had several hot water units installed over 20 years, service was great, the arrived when they said they would and price was reasonable.
Linda Lulham
Linda Lulham
1565922115
Helpful, fast and friendly. Great to deal with. Thank you Chris!
robert cooper
robert cooper
1565775980
had Kris around to quote on replacing my hot water system to gas, as he was doing this he asked what was wrong with my hot water, told him, he then found the problem. i have now got hot water, I had been told by another plumber that my system was gone, When my system goes I will be using Australian hot water to replace it,
Sharon Hewitt
Sharon Hewitt
1564703404
Service was quick and great. Great prices Friendly staff and will recommend to anyone.
Zachary Herron
Zachary Herron
1560815360
Really quick response time. The invoice was fully itemised and all the prices were reasonable!
John Grover
John Grover
1553841038
Really good to be able to speak to people , get great advice and on going support
Mitch Ference
Mitch Ference
1553454460
I was very suprised with this company, ive found it is usually an ordeal dealing with most building related trades, terrible service & poor workmanship etc. Dealing with Australian Hot water was anything but painful! they showed up when they said, were quick to quote and get a quality job done.
Very impressed with the professionalism and assistance. The quoting process was quick and reasonable for a new boiling hot water unit and installation was carried out within a few days. Highly recommended!
R V
R V
1533515719
Excellent work and customer service after a recent hot water tank replacement. Mick and Angus were very professional and took care to clean-up and protect fittings. Reasonable prices too, highly recommended.
Wazza Dazza
Wazza Dazza
1524357605
Chris and his team installed a Sanden system. Great service and fantastic product.Thanks guys.
Jason Wang
Jason Wang
1517456582
Awesome! Free quotes, competitive prices, promptly reply to all emails / calls and provide solutions to help me install a 3 month temporary hot water system when I am waiting for my gas meter to be installed. Valuable comments, friendly staff and professional work.Would recommend to everyone!
Nargis Hanna
Nargis Hanna
1509611037
Service was beyond amazing!! I had an issue with my hot water system, contacted a few places and they said they can’t fix the issue. Then I stumbled on these guys by accident and they came over and fixed the problem same day in a matter of 20 minutes or so. Im a very happy customer, their service is great.
Julia Russell
Julia Russell
1503736983
These guys are the bomb, called in morning and had me back in hot water with a new system that afternoon. Polite, courteous and on time, cleaned up when they left. All at a good price. You guys have my vote.
Tyler Garner
Tyler Garner
1491350186
They were fantastic, friendly service & knowledgable. Got what I needed very quickly! Would recommend to anyone & everyone
sara peter
sara peter
1428155512
Good day to be a few days and I am looking forward to be a great day and the first time to the
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Google Rating
4.5
Based on 984 reviews