Our team of professionally qualified and licensed plumbers, gasfitters and electricians, provide dependable same day service throughout Sydney and NSW. Whether you need service, repairs or replacement you can rely on our team to provide quality workmanship and service.
Read reviews from our many satisfied customers.
Michelle B
1 week ago
We are really happy with Cam’s work. He was very nice, friendly and professional. Would definitely recommend Australian Hot Water!
Response from the owner:Thank you for your review Michelle.
Great to hear your feedback.
Regards Grant
Glenn Chalk
2 weeks ago
Excellent and friendly service. Good communication and knowledgeable. I am 100% happy.
Response from the owner:Thank you Glenn. We are really happy to hear you appreciate our service
Michel Gamer
2 weeks ago
So easy to deal with – real people, great communication, efficient. Got the job done, no fuss. Thank you!
Reggie Pangilinan
2 weeks ago
It was a great experience dealing with Kevin and Paul. Very helpful and professional and they work really fast my old tank needs to be replaced and I got a new one installed after 1-2hrs. Highly recommended
Response from the owner:Thanks Reggie for the great review.
Renee Brown
2 weeks ago
Australia Hot water were very accommodating with regard to their availability, arrived promptly, were polite and efficient. I am very please with the work completed and will continue to use them as required.
Response from the owner:Hi Renee, Thank you so much for your lovely review! 😊 We really appreciate you taking the time to share your experience with us. It’s great to hear you were happy with our service and the work completed. We always do our best to make the whole process as easy and stress-free as possible for our customers, so your kind words mean a lot to us. Thank you for choosing Australian Hot Water Inner West your Local Hot Water Specialist — we look forward to helping you again whenever you need us!
Lisa Cook
2 weeks ago
We called Australian Hot Water and they arrived within two hours. Needed new hot water system and it was installed next morning. Excellent service with very friendly staff. Would highly recommend
Response from the owner:Thanks you Lisa, we appreciate this review. We always strive to deliver a quality service from the time you book or call and upon your completed job, enjoy your Hot Water.
Charity Galong
2 weeks ago
The guys did a great job!
Response from the owner:Hi Charity, Thank you for your positive feedback. Regards The Inner West Team.
Liam Minett
3 weeks ago
Great Service – were at the property very quickly sorted the issue out. And resolved very quickly, wouldn't hesitate to recommend.
Response from the owner:Hi Liam, Thank you for your wonderful feedback, recommendation and for choosing Australian Hot Water Inner West, your Local Hot Water Specialist. We’re so pleased to hear you were happy with the service provided from start to finish. We truly appreciate your support and look forward to assisting you again whenever needed. Regards The Inner West Team.
Jo Gardner
3 weeks ago
Response from the owner:Hi Jo, Thank you kindly. Regards The Inner West Team.
Maria Elliot
3 weeks ago
This is the second time I have used Australian Hot Water and both times the service was exceptional. The staff are highly trained and price is very fair. I had an issue with a part and it was resolved in no time without any fuss.
Jeremy Brocherie
3 weeks ago
The team at AHW was awesome. They were quick to respond, accommodated my schedule, quick, clear and reasonable quote and the two installers were courteous and efficient. A great local business
Response from the owner:Hi Jeremy, Thank you so much for your lovely review! It’s wonderful to hear that our team made the whole process easy, from accommodating your schedule and providing a clear, competitive quote to completing the installation efficiently. We’ll be sure to pass your kind words on to our two installers. As a local business, we truly appreciate your support and recommendation. Thanks again for choosing Australian Hot Water Inner West, your Local Hot Water Specialist!
Marion Newman
3 weeks ago
Professional, reliable, came on time, explained everything in detail. Both office and tradesman were exceptional. Cannot recommend them highly enough.
Response from the owner:Thank you Marion for the lovely review.
Lisa Nicol
3 weeks ago
Excellent service. Fast, efficient, very fairly priced and the guys who came out were brilliant. Their work was excellent, they were so explanatory and they cleaned up after themselves and actually left it cleaner than it was when they arrived. Couldn’t recommend them more highly.
Response from the owner:Hi Lisa, Thank you for your thoughtful review. We’re pleased to hear that our team provided fast, efficient, and fairly priced service. It’s great to know that the installers were professional, explained everything clearly, delivered quality workmanship, and left the area clean and tidy. We’ll be sure to share your feedback with the team. Thank you for your recommendation and for choosing Australian Hot Water Inner West, your Local Hot Water Specialist!
Georges Bou Ghantous
3 weeks ago
I called AHW about an problem with the hot water. they arrived within 2 hours, fixed the issues and services the heater. Well done guys. Keep up the good work!
Response from the owner:Hi Georges, Thanks so much for your lovely review! We’re glad we could get to you quickly, service your heater and fix the issue. We really appreciate your kind words and support. Thanks for choosing Australian Hot Water Inner West, your Local Hot Water Specialist! 😊
Jeremy Sun
3 weeks ago
Hot water went out yesterday after 4pm. After checking the 30 years old unit myself
Response from the owner:Hi Jeremy, Thank you so much for sharing your experience with us! 😊 We know how stressful it can be when your hot water suddenly stops working, especially when you’re not sure what’s gone wrong. We’re so happy we could make the whole process easy and get your hot water back up and running so quickly!
It’s wonderful to hear that Shane took such good care of you and went the extra mile to leave everything tidy. We’ll be sure to pass your lovely feedback on to him.
Your kind words and recommendation genuinely mean a lot to us. Thank you for trusting Australian Hot Water to help when you needed us most. We hope you enjoy many years of hot showers with your new unit! 😊 Regards The Inner West Team, your Local Hot Water Specialist.
Judith Ryan
3 weeks ago
Super responsive on the quote request. And installation team were excellent dealing with tight space. Efficient service all round. Would highly recommend.
Response from the owner:Hi Judith, Thank you so much for your lovely review! 😊 We’re thrilled to hear you had such a positive experience with our team, from the quick response to your quote request through to the installation. Our team takes great pride in finding the right solutions, even when space is tight, so it’s wonderful to hear everything went smoothly. We really appreciate your kind words and recommendation, and thank you for choosing us! Regards Australian Hot Water Inner West, your Local Hot Water Specialist.
iris V
3 weeks ago
Excellent service from Kevin! Ordered the hot water system in the morning, and it was installed in less than an hour. Super quick, professional, and hassle-free service. Highly recommend Kevin for his efficiency and great workmanship!
Response from the owner:Thank you for the wonderful review, we really appreciate your feedback.
Leisa Hart
3 weeks ago
Thank you to the team at Australian Hot Water Inner West. I rang them Thursday afternoon and they had the team out with a new hot water system installed by Friday lunch time. Very personable and professional.
Response from the owner:Hi Leisa, Thank you so much for your positive review! 😊 We’re so glad we could get your new hot water system installed so quickly and have everything sorted for you by Friday lunchtime. We know how inconvenient it is to be without hot water, so getting you back up and running as soon as possible is always our priority.
It’s wonderful to hear you found our team personable and professional. We really appreciate you choosing Australian Hot Water Inner West and taking the time to share your experience. If you know any friends, family or neighbours who need a hand with their hot water system, we’d love for you to pass our details on! Word of mouth means so much to our team.
Thanks again for your support, and enjoy those hot showers! 😊 Regards The Inner West Team, your Local Hot Water Specialist.
Jameel Mohamed Ali
4 weeks ago
We are very pleased with your service. Belinda responded very quickly after the Work Order was raised and Eddie was on site within the hour. Am impressed that Eddie wiped his boots on the door rug before entering. He was friendly and efficient. Took him few minutes to fix the leakage. Thank you 🙏
Response from the owner:Hi Jamee, Thank you so much for your lovely review\! 😊 We’re thrilled Belinda and Eddie were able to make the whole experience so easy and stress\-free for you\. Eddie will be especially pleased to hear you appreciated the little things, like wiping his boots before coming inside\. We believe it’s the small details that make a big difference\! We’ll be sure to share your kind words with them both\. Thank you for your trust and support — it really means a lot to our team\. Australian Hot Water Inner West — your Local Hot Water Specialist\.
MALTESE65
4 weeks ago
Called to attend to my gas hot water that lost its pilot flame. Came promptly on time as arranged. Marcos did a great job, and explained clearly what was at fault and got it back on line again! Will use your services again if required
Footnote: Called them back and hired them to install a new gas stove and an instantaneous gas hot water system. Highly professional in their approach getting the job done. Removed and disposed all rubbish, cleaned the site, demonstrated the appliances working. Thankyou Marcos & Grant
Response from the owner:Thank you for your review and I’ll pass on the feedback to Carlos.
Regards Grant
Anthony Chen
4 weeks ago
Response from the owner:Hi Anthony, much appreciated thank you. Regards The Inner West Team your Local Hot Water Specialist.
Rachael Leafe
4 weeks ago
Service man identified other issues not picked up by us who were none the wiser. Thank you for attending to these and also resolving the issue initially raised.
Response from the owner:Hi Rachael, Thank you for your thoughtful review. We’re pleased our technician was able to identify and address the additional issues, as well as resolve the original problem. We take pride in providing thorough, professional service and ensuring our customers have peace of mind knowing their hot water system is working as it should. We sincerely appreciate your trust and support. Regards Australian Hot Water Inner West – your Local Hot Water Specialist.
Alasdair Clarence
4 weeks ago
Great service! Prompt service even over a long weekend! Great price! I would highly recommend these guys for any/all hot water work!
Response from the owner:Thank you Alasdair, Luke, Colleen and Myself Very much appreciated you as a Customer. Your description of your job required before we started was spot on. Making our installation much more organised when installation was taking place. Your information that a second person lift was required instantly made me feel at ease that you also cared enough about my teams safety.. Cheers Dan AHWSW
Lavina Pinto
4 weeks ago
Belinda and team are awesome, they came they saw they fixed it, super job well done, would recommend them at all times
Response from the owner:Hi Lavina, Thank you so much for your lovely review! It’s wonderful to hear that Belinda and the team took such great care of you and got everything sorted so quickly. Belinda will be absolutely thrilled to hear your kind words! We genuinely appreciate your trust, support and recommendation. It means a lot to our team to know our customers are happy with the service they receive. Thanks again, and we’re always here whenever you need us!
Regards Australian Hot Water Inner West – your Local Hot Water Specialist.
Carmen Machuca
4 weeks ago
From the first phone call I made to Kevin at Australian Hot Water Macarthur, the service I received was outstanding.
As my home was local to their office, Kevin organised his technician Paul to come to my home on the same day to inspect my hot water system and advised what needed to be done and the work completed on the same day. Paul installed a new unit on the same day at a good price. Thank you Kevin and Paul.
Response from the owner:Thank you, Carmen, for the lovely review we really appreciate it and will pass on the great feedback to Paul and Kevin.