Expert Plumbers in Sydney, Newcastle & Canberra

Fantastic and professional service from the plumbers that attended. Burst hot water system that needed replacing and we had a team here in 2 hours. Thank you so much.

These guys immediately scheduled a visit as soon as I alerted them to a problem with my old model Solahart Solar Hotwater System. They were very professional in their approach; in fact, I found their tradesperson, Joshua, both knowledgeable and personable – I had confidence in their work and appreciated the prompt attention to my service request.

AHW Inner West provided excellent service. David was prompt in responding to my enquiry (after hours) and very knowledgeable in assisting with selection of the most appropriate HW System. Brandon subsequently arrived at the agreed time and did an excellent job with removing the existing unit and installing the new unit – very professional and efficient; very happy with their work.

I highly recommend David, Belinda, Josh and the team for their responsiveness, professionalism, workmanship and customer service. The new system works a treat!

We purchased a new hot water system from Australian hot water Macarthur and the whole experience was quick, professional, honest and friendly. They showed up on time (a few mins early even!) got a quote instantly and had the system installed when we wanted. It was a seamless and easy transaction. I would recommend their services to any who require it!

Graham from the Fyshwick ACT store came to our home to provide a quote. He was very friendly and professional and answered all our questions. Being happy with the price we booked the installation. Tom and his off sider came to install the system on time. Tom the plumber was great. Very friendly, professional and efficient. He did a great job. Thanks to the whole Australian Hot Water team. Great experience.

Josh and Belinda are the best. Their service is excellent. They would book me on a Sunday afternoon in with an urgent hot water tank leaking and did the job for me the next morning. Josh completed the job so professional. Thank you so much guys.

Australian Hot Water replaced my Rheem Heavy Duty Commercial 265 Litre water tank in a most professional and timely fashion. I highly recommend them to anyone needing a new hot water system. Nothing was a problem and all went smoothly.

I can't fault them. I called about 7.30 this morning, and they were here before 9.15. The service was efficient and professional. They were upfront with their pricing and the overall cost was reasonable.

Great blokes, great service! We had another HWS company come out to quote to replace our HWS inside our apartment. They only suggested systems which were easy for them to install and not what we were after. A quick google search showed me that AHW could do exactly what they were quoting for more than $1000 cheaper! Gary was so helpful and went above and beyond to source the exact HWS we actually wanted and as soon as it came in he called and booked installation within the hour. Isaac came out to install the system. He was so friendly and his work was incredibly neat. Shortly after he left I noticed the valve was dripping so I called and he came straight back and fixed it. The service we have received from Australian Hot Water is beyond what we had expected. Highly recommend using them!

The installation of a new hot water system was quick and efficient. The tradesmen were courteous and did a smooth and clean job.

This is a good news story. Ends with a mega recommendation and sweet customer satisfaction. Starts with an exploded antique Rheem, all sorted 24 hours after we first called and then met the Utterly Professional Legend Reliable Top Bloke GRANT at our wet, skanky house in Maroubra. My acting CEO, personal trainer and wife had already called 5 possibles, ZERO who passed the basics: honest, courteous, decent, urgent, respectful and just plain bloody reliable. The contrast with other businesses is why the GRANTS of this world are so rare and deserve a write up, if ppl actually read these. Most possibles did their best to squeeze, stress or just unbalance us – there’s a depressing complexity to replacing a hot water system that might make some sense after a good hot bloody shower… but when yr talking rebates, removals, electrics… etc, then the add ons and then the fibs, upon twists, tricks, rudeness and obvious scams – a good honest man is a precious thing. Wife’s showering now. No screams (yet!) and will let yas all know if it blows up – but: abso 100% from us. Price. Care. Turnaround! Clean up. True professionals. Good people, great, honest price and – well – we feel like our neighbours just did us a huge favour! And not too many customers can ever say that about a bloody important domestic debacle. Thanks Marcus and Grant. Yay!