Expert Plumbers in Sydney, Newcastle & Canberra

Josh and Belinda are the best. Their service is excellent. They would book me on a Sunday afternoon in with an urgent hot water tank leaking and did the job for me the next morning. Josh completed the job so professional. Thank you so much guys.

Australian Hot Water replaced my Rheem Heavy Duty Commercial 265 Litre water tank in a most professional and timely fashion.
I highly recommend them to anyone needing a new hot water system. Nothing was a problem and all went smoothly.

I can't fault them. I called about 7.30 this morning, and they were here before 9.15. The service was efficient and professional. They were upfront with their pricing and the overall cost was reasonable.

Great blokes, great service!
We had another HWS company come out to quote to replace our HWS inside our apartment. They only suggested systems which were easy for them to install and not what we were after. A quick google search showed me that AHW could do exactly what they were quoting for more than $1000 cheaper! Gary was so helpful and went above and beyond to source the exact HWS we actually wanted and as soon as it came in he called and booked installation within the hour. Isaac came out to install the system. He was so friendly and his work was incredibly neat. Shortly after he left I noticed the valve was dripping so I called and he came straight back and fixed it.

The service we have received from Australian Hot Water is beyond what we had expected. Highly recommend using them!

The installation of a new hot water system was quick and efficient. The tradesmen were courteous and did a smooth and clean job.

This is a good news story. Ends with a mega recommendation and sweet customer satisfaction.
Starts with an exploded antique Rheem, all sorted 24 hours after we first called and then met the Utterly Professional Legend Reliable Top Bloke GRANT at our wet, skanky house in Maroubra. My acting CEO, personal trainer and wife had already called 5 possibles, ZERO who passed the basics: honest, courteous, decent, urgent, respectful and just plain bloody reliable. The contrast with other businesses is why the GRANTS of this world are so rare and deserve a write up, if ppl actually read these. Most possibles did their best to squeeze, stress or just unbalance us – there’s a depressing complexity to replacing a hot water system that might make some sense after a good hot bloody shower… but when yr talking rebates, removals, electrics… etc, then the add ons and then the fibs, upon twists, tricks, rudeness and obvious scams – a good honest man is a precious thing. Wife’s showering now. No screams (yet!) and will let yas all know if it blows up – but: abso 100% from us. Price. Care. Turnaround! Clean up. True professionals. Good people, great, honest price and – well – we feel like our neighbours just did us a huge favour! And not too many customers can ever say that about a bloody important domestic debacle. Thanks Marcus and Grant. Yay!

Replaced old gas-heated 160L tank with a 330L Haier heatpump hot water tank with them. Theo and Angus were on time and very efficient. Job done in 3 hours.

Josh the installer did a great job and carefully explained what he was doing and why the stainless steel system was better to replace my broken one. Also the model chosen is easier for me to turn off than the old model which I had to try to turn off near midnight down the back in electricity room. As the strata chair I will be able to recommend Australian Water to other residents within the complex of 20 units.

Fantastic service from Australian Hot Water, a shout out to Belinda and Brandon! Thank you!

Excellent service. Called for replacement hot water tank. Came out next day with water tank and installed on time very professional, friendly staff, quick and neat install. Very happy. I have used them multiple times for hot water issues always punctual and reliable.

The guy who helped replace our hot water was really great and polite. I forgot to ask his name, but he’s a fellow Filo 😊

I was very pleased with the service. Young men very good explained the problems and service fee.